Kaikoura i-SITE Visitor Information Centre — Attraction in Kaikōura

Went to this i-Site on a Tuesday afternoon, instead of getting a warm welcome, the lady (older and sounded French) was very rude to us. Instead of offering suggestions of things to do like all i-Sites, we had to ask all the questions. If we didn't ask, she wouldn't have told us what to do. Asked her whether there is anything to do in the rainy cloudy weather, she look at us in disbelief and told us, what weather? Never been so put off with her customer service.

At the end of the day, you are representing your town and your country, don't treat...

So disappointing, went in to find out about mountain biking tracks. The lady confirmed which way to the St.James track entrance, and said it was best to drive (she didn’t even ask what sort of car I had). When we went there in a 4-wheel drive the roads were closed and quite treacherous, a local told us the roads were tricky even for a 4wd and she suggested another route which also happened to be closed. I-site sort it out! How can you send people into tracks without knowing the access facts - people are relying on you for safety and good...

We got bumped off our sailing that we booked 5 mths ago, because the Kaikoura Whale watch people got a newer booking for 33 person booking, so they bumped us and other 2 person groups, for the 33 people because they get more money from them on 1 sailing. They offered us the next day but we had to move on from kaikoura the next day. Plus I will not encourage people I know to do the Whale watch in Kaikoura. I would certainly not spend my money st Kaikoura Whale watch now - EVER. That attitude is bad for...