Our 12 hikers started our hike from 1-6 July 2023 at Porberg hut.
ACCOMMODATION:
On our journey to the base camp (Potberg hut), we had problems finding the base camp. Clearer directions or a pin drop in this regard are necessary please. One is not inclined to get lost on the way to your destination after such a long drive.
Upon our arrival at Potberg hut, there was no water to drink or for the toilets. Also, no electricity. Everywhere it is advertised that there is always water or solar electricity.
Later that evening drinking water was provided at the base camp which could also be used for the toilets. During the feedback session, everyone agreed that those conditions were totally unacceptable on the first night. The lady who handled the feedback did not take notes, she just said she was on maternity leave and did not know why it happened. What she does know is that one of the workers responsible for maintenance has passed away and that the position has not been filled for months.
As hikers, we are used to dealing with these types of conditions if provision is made for them.
NEGATIVE ASPECTS:
As mentioned above.
We were informed that at the end of our hike when we leave the camp we can pay cash, EFT or by card for our containers of our clothes and the cooler box which we shared and rented. The card machine only worked sporadically because there was no signal. Thus, we could not pay by EFT. The lady at the reception could not give us a receipt that we had paid in cash. We then took photos of our money and herself and signed a paper with our names and the amount we paid and also took photos of it as proof that we paid. These types of circumstances are also totally unacceptable for an institution that focuses on attracting international clients.
RECOMMENDATION:
Better maintenance and preservation of overnight accommodation. Only one night we could shower in hot water. The solar systems are too small and are not checked daily to see if they work or not. Mostly the solar system did not work.
The first three days’ route is excellently marked and maintained. The last two days’ route requires maintenance and preservation.
Conclusion
This hiking trail has the potential to be a national and international hiking trail jewel, but effective maintenance and management...
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