Chavonnes Battery Museum

The museum is fantastic. However the manager(Daryl)the lady, has a serious issue with regards to customer service and treating all people the same. She has a bad attitude and I am aware that she always displays one of disregard to people of colour. I have been informed about this many times before, Yesterday I experienced this for myself. Thank goodness to Mathew, who also works there but is the friendliest, kindest person there. Thank you Mathew for your assistance and kind hospitality.

In response to you Daryl, nobody tried to sneak into the museum. You were to rude and arrogant to ask us what we required. You did not respectfully ask us..please tell us how..."Harties ouens" is the start of a respectful request. Maybe you communicate to your staff and people within your circle in this manner and they are ok with that but I am surely not one of them and this display is not acceptable to me. FYI: We were waiting for the rest of our group when you decided to display your eagerness to speak rather than listen to your guests.

IMO people who work with other people should be sent for some serious customer service training and some lessons about respecting people but then again respect and common decency cannot be taught to a fellow human being, it is part of ones make up.

I challenge any other person that has had the I'll pleasure of meeting Daryl at "Chevonnes Battery" to comment on this site.

Oh and yes it was my pleasure donating money to the museum. I will make all my future arrangements with Mathew, you can learn alot from him especially when it comes to dealing with your guests.