-bad service/experience- ordered 8:45 latest got food at 10pm -bad food (missing items/cooked incorrectly) -no acknowledgment from management and can’t leave a message

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Felt compelled to leave a review after our HORRIBLE experience here last night. My boyfriend and I are visiting from the East Coast. His brother lives in Bakersfield and was excited to take is to Buck Owens for some local flavor.

Our reservation was at 8:30 we sat down and immediately ordered our entrees-literally with the wine because we were starving!

I put in an order of potato skins after they said the chili had nut oils in it (I’m allergic). We did not receive our entrees until 10pm!!!

While I was waiting for my entree I had already finished my first glass of wine and asked if there was something less acidic than the pinot noir. The waitress said the bartender recommended the cab.

Spoiler alert I NEVER got the cab and there was no more mention of it.

At this point all the dancing and dining patrons had left, including the band. We were out of our minds at this point hungry and all the lights were on. We were wondering if they were going to come out at all. McKenna, our server said she did not know what was going on with the kitchen (this is after she said the entrees were in the window a while ago) as the restaurant was “under new management”….

We were literally just about to leave when the food was finally brought out by another staff member. There were no green beans with my steak, my boyfriend’s brother’s steak was- bloody inside (ordered med rare) and the plates were piping hot. Since the food was cold we could clearly see the plate sitting out under the heater for a while and at this point old.

The server said she would go check on my green beans missing from my dish then proceeded to return and tell me they were all out. I just said I wanted no replacement at that point.

The server said she was sorry and she would talk to her manager. When we requested the check we were then given the full price bill and no manager said anything to us. We were so confused and surprised at how bad it was and since it seemed like most people left we also attempted to call today. Conveniently OPTION 2 for the MANAGER also doesn’t work and the options loop so you can’t leave a message.

To reiterate…it was totally a waste of our time and money. I felt so bad that our host wasting money taking us here and on his end, he felt bad he gave us a bad meal/experience on our short stay.

Recommend if you’re visiting to just take pictures outside and going elsewhere to eat and spend time. Maybe they should focus on being a bar only since the service and food is seriously lacking.