Very fun quick stop to see the actual working factory in operation. There are 2 1/2 flights of stairs to access the tour area, but, this is well publicized on the website. The parking situation, however, is horrendous and very unsafe. Parking is between a very busy street and the tractor trailer unloading area. I was not even able to see the entrance and parking area signs when we arrived because there were so many tractor trailers blocking the space. It cleared out a bit when we left, but, still seemed very unsafe to have the potato unloading area in the same space as the visitor parking. The self-guided tour itself was very good. It can go as quick or as slow as you like. Nice display of company history and memorabilia along with comfortable factory viewing area followed by a free snack-size bag of chips and a 15%-off coupon for the retail outlet located 3 blocks away. Definitely worth a stop if you're in the area and have not seen a similar operation before.