I just had a strange experience at this location. I went to return something with the tag on and when the manager picked it up the tag fell off. Then she said that she didn’t remove the tag and that I can’t return it. But it wasn’t the price tag it was those additional item tags they put on some of their clothes. So then I called customer service while there and customer service said that they need to accept it at the store. So I asked them to stay on hold so that I could find the manager. The manager saw me and started walking away so I had to follow her up the escalator. I told the manager that I have customer service on the line and she said that she doesn’t understand what I need from her. I told her that I’m on the phone with customer service who are saying that they will accept my return and will repeat it to her so I put customer service on speaker at which point the manager said that I’m going to have to call them back and then she started walking away so I asked customer service to stay on hold and when I went to follow the manager she said “you’re going to have to stop before you make me feel like you’re following me”. Then she walked away to the fitting rooms on the 2nd floor before I could ask her any more questions and obviously I wasn’t going to follow her after her last comment because I could tell that she was being hostile and could escalate the issue beyond what it actually was. I ended up just mailing the item back but it would have been great to return at the store and not have to have an experience like this where I was made to feel uncomfortable.