Disappointing experience, despite some nostalgic finds
I had a 9-hour layover in Newark and happened to get off the bus right in front of GameStop on Broad Street. As a huge fan of video games, I decided to check it out—but the overall experience left a lot to be desired.
First impressions weren’t great. The windows were completely covered, making it impossible to see inside, and honestly, it gave off a very sketchy, unsafe vibe. The store also had a strong, unpleasant smell that didn’t help the atmosphere.
Once inside, I appreciated that they had a decent selection, including some older games from back in the day, which was a nice surprise. I picked up Monopoly GO! for Xbox 360, which was worth the buy.
However, I also grabbed a Harry Potter Kinect game, and when I went to the cashier, I was told the disc had already been sold. That was really disappointing—especially since it was still on display. If it's not in stock, it shouldn't be on the shelf.
To make things worse, I was traveling and my backpack was completely full. I politely asked if they had a small plastic bag to carry the game I purchased, but they said they didn’t have any at all. I had to awkwardly and carefully stuff it into my bag and hope it wouldn’t get damaged during the rest of my trip.
Overall, it's nice that this area still has a game shop, and the retro game selection was a plus—but the store felt run-down, disorganized, and not very welcoming. With a few improvements, it could be a much...
Read moreAnother game stop. Not too different from others. What makes it stand out is that it's in one if the major streets in the city of Newark. The staff are good folk and they are stocked well like any other. Plenty of boss stops, taxi, and Lyft/Uber drivers around.
The only real negative issue is ironically the location. It's not the stores fault, but rather the city.
It's a constant issue for customers who will be approached by odd characters either inside or outside the store. The mentally ill, drug users, and beggars will will always be on the look out. Anyone approaching at the intersection this store is located will likely run into one. It's always uncomfortable knowing they are at every corner either asking you for money or causing trouble if you linger...
Read moreSo I went to pay my kids phone bill. Stood in line while the one guy walked around the store. the other saw me getting frustrated and finally ask to help me. I told them what I was there to do. They both look at each other and say they dont know how to get into the system. I said well your manger should know. They say one on vacation the other dont like to be bothered on her day off. I say to them so they dont train you guys to do things when they not here. There reply no . so I said call her and have her walk you threw it. He text her she says no she won't give him the log in information. They suggest another store which was closed. Not mad at the workers but the mangers need to get it together whom ever they are won't go back...
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