Techinred — Attraction in Newark

Initially visited Ahmed on May 9th for a screen replacement. Little did I know I wasted my time and was better off going to Apple. The screen honestly started messing up and glitching the same day of the repair. Unfortunately, I was busy and didn't intend to come back until the following week since he mentioned I had a 30 day warranty. I went back on the 13th, less than a week later. He was not in the shop but had an employee who I thought could assist. Instead, he calls Ahmed who already had an unpleasant tone. At that point I already saw where this was going and knew it was a huge mistake coming here. My husband took over the phone call and it ended up being an argument and a reflection of how unprofessional Ahmed is. Long after we had left his store he actually called and attempted to FaceTime my husband several times, literal harassment. I implore people to go to Apple or a more reputable place.

Update: Ahmed, understand you are speaking to adults. You couldn’t control yourself and thought you could chastise us, which you are still doing, as reflected in your condescending comment. You should respect yourself and your business by conducting yourself in a professional manner, as hard as that may be for you. You had a nasty attitude from the beginning. We are not children and you do not have any rights to tell us how to act. I have screenshots of you harassing us. I have no reason to ever set foot in your store and wish I didn’t to begin with. Please leave this where it...

worst experience, took way too long did it give me my real phone back gave me my phone no photos or nothing and wanted 100$ for it back , bad customer service overall awful and a scammer.

first of all u twisted the story all the way . i came to you , you said it was 150 and it will take 2 days , we first came to the store on multiple occasions of opening hours , we called no answer at all . i finally get a answer and it apparently my mom is harassing you about MY PHONE. when she’s just tryna give you ur money and get my phone since you said it will take 2 days , you end up saying a couple for days so we have you 4 days the benefits of the doubt cause we think your working , then a couple days up ur still not answer , still not done at all and have such a nasty attitude because of ur inconvenience of an owner. finally got my phone back after 2 whole weeks with NOTHING on it when i gave you it with everything on then you tell me it’s 100 to get it all back after i just paid you 150 in total of it . isn’t that a bit weird ? also i’m not entitled at all , i’ve only met you once ? twice it never gave that . so please don’t lie for the reviews . btw i got all my...

Clumsy me, I dropped my phone and despite the Otter Box protection, it went face down on a stone and cracked the screen. What to do? I called the ubiquitous repair place with the name that sounds like broken English, the one on Rt 17 in Paramus, ascertained that they could do the repair in about an hour, received a firm quote and made an appointment to have the work done. Upon my timely arrival I had a 40 minute wait before it was my turn only to be told there was no record of my appointment at first. Finally they found it but when I showed them the broken screen, I was told that my firm quote was impossibly low and that if I went ahead it would take about 4 hours. No way was I going to stand for that and googled phone repair places. Techinred, minutes away in The Township of Washington came up and I went straight to them where I was greeted with no waiting, got a repair price lower than the original one I Breaka You Face (or whatever it is) denied and said it would be done in about an hour... and it was. Nice store, congenial manager, next to places for snacks, convenient parking and I got a 90 day warranty....