GameStop — Attraction in Town of Clarkstown

Do you wanna get ripped off by Corporation as well as a store manager and does not want to do their job then West Nyack GameStop is the place for you. Walked in with my return slip printed from an online order bald guy who’s apparently the store manager looks up the item that I purchased and claims that they don’t carry it in store therefore he cannot do The return which is a blatant lie and false information when the corporation has told me that I could take it to any store location with that piece of paper and be able to return to in-store and get my money back instantly rather than having to ship it back via FedEx and wait 7 to 10 business days to be refunded. The fact that the manager of the store was so lazy and incompetent enough to suggest that the return was not able to be done in-store is proof of lack of employee integrity for the corporation I’ve checked multiple times even spoke with customer service over the phone all have claimed the return should have been made in store . It is not a consumers problem if a store location takes a negative hit on a online order return. If GameStop as a corporation wanted to keep its customers it would have some transparency across every single store that returns can be made in store no questions asked I hope everyone reads this as well as the corporation that way they can understand what shady dealings their employees are...

Who ever is the GM running this store needs some training in staffing the this location and training his staff. I have gone to this location several times and there has been only 1 staff on duty, if there is more than 1 staff they are talking to each other instead of asking if people in the store need help. I took my daughter today so that she can purchase a Nintendo Lite and the Super Mario Party Game. The only employee in the store was quick to try and sell us additional accessories but he failed to noticed 1 thing that the game only works for Nintendo Switch and not the Lite. I'm not sure how long he's been working at Gamnestop but he should have known that, now my daughter has to wait until tomorrow to use her Lite and...

Worst GameStop ever, man behind the counter Arthur ID 071276 tried to scam me and steal my money by adding a warranty without my permission on to my receipt for a Switch game. He huffed and puffed/rolled his eyes after I told him I did not ask for a warrantee and to please remove it. I let him know he was wrong for that, because that is literally stealing and I cannot even imagine how many vulnerable customers he has done this to, since he felt super comfortable with doing it to me while I am with my kids. Corporate definitely should look into this because I see that he tried doing it to many customers. I will never shop here with my daughters ever again, Best Buy will be my go...