I had a very unpleasant experience at H&M recently. Upon picking up some frames and looking over what had been done with the owner, I pointed out some discrepancies between what was agreed upon and what had been done. Rather than talking it over in a civil way, the owner grew extremely agitated, started unpacking what had been framed, and insisted on returning the contents in a forceful manner. He actually started hollering at me in the store, with his face getting all red. So, yeah, not going back to that framer any time soon...
I appreciate that this is a family-run business. They do a decent job. But their service is average, at best. The fact that they are the only framer in Harlem and East Harlem, as far as I can tell, certainly plays into their cards. Clearly, there is no real necessity to treat all customers with respect when there are enough others around.
By the way, in case you are looking to receive an email or text when your job is done, think again. The centerpiece of this business is a binder full of paper invoices. Every time you pick something up, you must present your invoice number so they can flip, flip, flip through their big binder and to search for the appropriate invoice. Seriously? How is this the only...
Read moreI would walk past the shop on Worth St, in Manhattan, when I was in HS and college after going to my mom’s job. I would look at all the beautiful art through the window. I told my mom about a print and she bought it for my first apartment. My mom and I have been purchasing signed and numbered prints from the Mavruks ever since. The Mavruk brothers and Mr Hulis’ wife, over time, taught me so much about African-American art. I am the proud owner of one of two 3D Stations of the Cross, his beautiful wife has the other. Between my mom snd I, we have well over 15 signed and numbered prints. I went home, back to NY, maybe two years ago and the store in Lynbrook was gone. But I searched and searched and found the Mavruks have a new (to me) store uptown. I need another piece and I have never and will never purchase from anywhere but H&M Art Gallery. If you want a print of African-American art, run, don’t walk uptown to...
Read moreAmazing quality for the lowest price I have been able to locate anywhere in the country. Very friendly and accommodating staff. Beside selling art, they make frames and sell furniture for great prices from the catalog. They have their own workshop in their 3000 Sq Ft basement where they make the frames. They use state of the art equipment. Their computerized mat cutting machine enables them to cut any shape mat you may need. They do wholesale and retail both in art and framing. I personally witnessed them receiving one truckload of Michelangelo picture frame mouldings to be custom cut and joined to the liking of their clients. Clients are treated like family in this place. I highly recommend this place to both retail and...
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