Hotel Boutique Simona — Hotel in La Romana

This is the only hotel in the town La Romana, do not get confused, when we did research about La Romana it looked beautiful. When we came there it was completely different since photos we had seen was from Altos de Chavon. Do not get mistaken by this. I do not know why they have photos at the beach, this hostel is not close to the beach at all. ||My friend and I stayed here during Spring. I was not very happy with the hotel. We got a very small room with a very small bed. We could barely sleep because the bed was too small, the smell in the room was unbearable (it smelled puke) and the rooms were quite unhygienic. The man who sat in the reception was not very helpful. One man in the reception told us that we could not go outside after 7 o'clock in the evening because it would be too dangerous for us. The other man (a little older) who sat in the reception suddenly said that we could be out for a longer time in the evening. This man (the older one) was not very kind to us, I do not speak very well Spanish and he would not help us to order food. He would sit and listen when I spoke on the phone and then make gestures as if I was stupid, instead of helping us. ||They do not have lunch or dinner, we had to order dinner to stay inside the hotel to eat, which is ok but when I asked the man in the reception if they had cutlery, he would not bother to look, he simply said no. Incredible. ||On a nicer note the lady in the reception is very sweet and she was helpful. The lady who does the breakfast and also works in the reception is very...

The stay and the cleanliness was fine all around during my few day stay. The breakfast was well worth in getting as well. The problem became when my own plans to see El Alto de Chavon fell through and I had asked the front desk assistant if there were other places I can buy a package from and she had offered me one that they had. She called it a “Tour” and I had told her I came all this way to see El Alto de Chavon and as a lone traveler female I did not like being by myself in tours. Long story short I arrived and it was not a tour there was no guide I was just given a map. There was miscommunication between the taxi agency who brought me because I had to wait over 1.5 hours to get picked up. I had told this all to the staff and it was not received well in their end they got defensive and I called the manager who said she will get back to me with a solution. She added that if I put in a bad interview they will essentially not help me. I have not gotten my money back or a response for over 2 months going on 3 now. Stay away from their packages they are NOT worth the...

We booked a night at Hostal Simona, because we spontaneously decided to stay in La Romana. The pictures looked fine and the price was fair (AND included breakfast). To my surprise, the hostel was much better than expected (in my opinion, it's rather a family-run hotel). I'm a bit picky about accommodation, but the room left me speechless. So nice! Simple but furnished with taste, much brighter than at the pictures, very clean, equipped with AC, TV and fridge; with private bathroom with HOT water. The lady at the reception was super nice, very helpful (and spoke perfect English). She even offered us a cup of coffee during check in. I was sad we couldn't stay longer, but I hope to be able to visit soon again. I can definitely...