I won't blame this on the staff because they work as per the owner's instructions, and the owner was quite rude. We reached the hotel premises at 11: 45 a.m. and asked for our check-in. Staff at the reception call the owner and ask for the permission, the owner disagreed for early check-in. when we requested the receptionist to talk to the owner and allow us to early check-in as we had lot of luggage with us, the owner said we will be charged extra. The remote controls for the television set and the DTH unit had no batteries, when called and ask them for batteries they said "yahan TV par button hai usse operate karo". No towels and soaps provided, the bedsheet was unclean and had stain marks on it, broken bucket in the bathroom, no water coming from the tap in the wash basin, cupboard was filled with small bee combs made up of sand and mud, there were also centipede moving in the bathroom and the room smelled as that was closed for month or two. Only the first day breakfast provided was good which was bread omelette, 2nd day we got some tamatar curry with puri & on the third day we got poha, which even didn't taste like one. But the staff was quite helpful, you just request them something and they'll do it within fraction of seconds. Totally dis-satisfied with this service this hotel...
Read moreWorst experience ever. We used to always stay at this same place for the last 3-4 years everytime during our goa visit, but just 3 days back when we went we were surprised by their unprofessional attitude. The owner of the hotel seemed to have changed and both he and the caretaker named DJ are like the cheapest money minded people i have met in my life.we went during the 1st may long weekend and the same room that was available in mmt for 1350 the owner said he is not going to give this room lesser than 2k, even if we book online he would reject it. its long weekend and i am not taking anything less. the rooms were dirty. only the 1st day before u entered they cleaned the room after that they dint even sweep the rooms or clean the bathrooms. same dirty towels everyday. room service was worst. they took so much money saying deluxe room and the fridge never seemed to work, on complaining they took the fridge to mend and ever got it replaced.I would genuinely suggest no one to stay in this hotel. only positive point is the location rest its total waste of money. our whole trip was spoilt due to...
Read moreWorst experience ever. We used to always stay at this place for almost like 3-4 years, but just 3 days back when we went we were surprised by their unprofessional attitude. The owner of the hotel seemed to have changed and both he and the caretaker named DJ are like the cheapest money minded people i have met in my life.we went during the 1st may long weekend and the same room that was available in mmt for 1350 the owner said i am not going to give this room lesser than 2k, even if u book online i am going to reject it. its long weekend and i am not taking anything less. the rooms were dirty. only the 1st day before u entered they cleaned after that they dint even sweep the rooms or clean the bathrooms. same dirty towels everyday. room service was worst. they took so much money saying deluxe room and the fridge never seemed to work, on complaining they took the fridge to mend and ever got it replaced.I would genuinely suggest no one to stay in this hotel. only positive point is the location rest its total waste of money. our whole trip was spoilt due to...
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