Hotel Shinsaibashi Lions Rock — Hotel in Osaka

Our family of 4 (2 adults and 2 teens) stayed here for a few nights. The rooms were very cramped (which I expected) and basic. As we were only sleeping there, this suited us fine. Our room smelt of cigarettes despite booking a non smoking room. We also found cigarette butts behind the tv which previous guests had left. Hotel cleaners were very apologetic once we pointed this out to them. ||Hotel staff were always very friendly and helpful. When leaving the hotel for the day, staff asked that the room key be handed in at reception and it was given back to you on your return. The rabbit was a hit with our children.||Location was quite good with cafes, restaurants and convenience stores within walking distance. Dontonbori was about a 10 min walk. Shinsaibashi Train Station was easy to find. ||We arrived late on a Saturday night and found a lot of young people hanging around the entrance of the hotel. I'm not sure if there is a nightclub next door, but it was rather loud. The area was quiet during the week though. We never felt unsafe walking around the area.||There were vending machines in the hotel as well as washing machines and dryers. ||If you're after something very basic, this would...

Not recommended the entrance from the street is only stairs, no access for stroller or wheelchair. I book 1 double bed & 1 single in one room, but it's small. For you non Asian traveler will not comfortable with this, since you will really hard to move inside the room. But they give pajamas, extra pillow or blanket, portable heater (all without extra cost). Self laundry service and vending machine is located in 3rd floor, i recommend family traveler choose this floor.||||I ask the staff to let me have early check-in since we already arrive in the hotel at 11:00 AM and we really tired from night flight, the staff rejected at first, then after rested in the lobby for 1 hour, the staff give us the early check in. Maybe the staff see us with the baby and feel something, i don't know, i just think positive.||||This service is what makes me give 4 star,...

Not recommended the entrance from the street is only stairs, no access for stroller or wheelchair. I book 1 double bed & 1 single in one room, but it's small. For you non Asian traveler will not comfortable with this, since you will really hard to move inside the room. But they give pajamas, extra pillow or blanket, portable heater (all without extra cost). Self laundry service and vending machine is located in 3rd floor, i recommend family traveler choose this floor.||||I ask the staff to let me have early check-in since we already arrive in the hotel at 11:00 AM and we really tired from night flight, the staff rejected at first, then after rested in the lobby for 1 hour, the staff give us the early check in. Maybe the staff see us with the baby and feel something, i don't know, i just think positive.||||This service is what makes me give 4 star,...