PALM ROSE BEACH RESORT - Nasugbu, Batangas — Hotel in Nasugbu

STAY AWAY FROM Casa Rosita Hotel & Resort. If you want to get your money’s worth, book somewhere else.

The rooms were VERY small contrary to their claim that they have spacious rooms. We booked a deluxe room which they said can fit 4 people. We were so shocked when we entered and found 1 pull-out bed, a bed side table, and a TV (which we can’t even use!). There was no space for our stuff. Our bags were on the floor since there were no cabinets, leaving us no space to walk around.

Aircons were malfunctioning. We turned the AC to max low temp of 16 degrees and given the size of the room, we should have been freezing. No, we were sweating! Several other guests were also complaining but at that time, they cannot give other solutions since they were fully booked.

Food servings were too small. The menu specified that some orders are enough for 3-4 people. We ordered daing na bangus and were dumbfounded when it arrived. It was smaller that my husband’s hand. I don’t think it was even enough for 2 people to share.

The power was fluctuating. It was so scary. We were trying to put the twins to bed when the longest power outage happened. Javi was crying and the room started to get hotter. By that time, I was convinced to leave. I cannot let my family sleep in that condition. That was not what we paid for.

There was no available parking when we arrived. With the amount we paid for, parking should be least of my concerns specially when they clearly advertised that there is free parking. We had to pay 200 per night for overnight parking in the nearby lot since hotel has only 6 slots for guests. Imagine boasting about 19 spacious rooms and not alloting ample parking spaces for everyone. They didn’t even inform us about it before we booked.

Amenities and common spaces were not enough for all the guests. Pool was too small. Staff had to set-up additional tables and chairs during dinner time - they didn’t even do this ahead of time. Given their space, they should be hosting only half of their total number of guests.

We were supposed to stay for 2 nights but we decided to go home after the first night because we were so uncomfortable. Fortunately, they agreed to refund our money. However, to this day, we had to wait for almost a week with tons of follow-ups before they deposited a check.

To be fair, they have nice staff. One even offered a cold smaller room where we slept with the twins. He also offered a small electric fan for another guest to use. The management did not think of this, they did not reach out to any of the complaining guests. They just let their staff who cannot make decisions without their permission deal with us.

I wish I just booked from a different resort. Their accomodations weren’t cheap but I didn’t get my money’s worth...

⭐⭐⭐ 2.6 / 5

I stayed here with my girlfriend during Holy Week. We were hoping for a more comfortable room with extra space and amenities since we opted for a deluxe room. But unfortunately, given the price, it didn’t meet our expectations.

Parking: Parking space was limited. Good thing we went there with just a motorcycle. If you're bringing a car, you might need to rent parking from nearby lots.

Room: The room felt quite small for a deluxe type. It had a large bed and a small table, but no cabinets, so our belongings ended up all over the place. The TV didn’t have Netflix, cable signal, or a USB port for us to watch anything. The bathroom was about the same size as the bedroom, and the floor felt sticky. The air conditioning wasn’t strong enough to cool the space properly, and the lights were a bit too bright for a relaxing atmosphere. You could also hear noise from outside, which made it even harder to relax.

Although the advertising looks good in pictures, the overall experience felt uncomfortable. My girlfriend and I were just too introverted to raise any complaints.

Pool: The resort has a pool that goes up to 5 ft. It was pretty decent, but it might not be able to accommodate everyone if a lot of guests decide to swim at the same time.

Service: The staff were accommodating, but they seemed a bit preoccupied since it was a busy time with many guests. We didn’t really mind because we just wanted a quiet, low-maintenance weekend.

Location: The resort has a beautiful sunset view and a great beachfront location. However, they could improve on maintaining environmental care. Some guests left trash like food wrappers along the shore, maybe stricter rules about proper waste disposal.

Overall, we appreciated the staff’s efforts and saw a lot of potential in the place. With a few improvements, it could offer a much more comfortable and better experience for...

Disappointing Experience – Not Worth the PriceThe place was clean and easy to locate, which is one of the few positives. However, our overall experience was very disappointing. During our stay, a large family occupied the pool area for a birthday party. This left no space for us to swim or relax, even though we were also paying guests. When we raised our concerns with the staff, we were told it wasn’t a private function, but instead of resolving the issue, they just extended the pool hours and told us to wait until 10 PM to swim—unreasonable considering we were on vacation, not planning to stay up late just to use the amenities we paid for.We also spoke to the manager hoping for a more considerate solution. We requested a late checkout of 2–3 hours to make up for the inconvenience, especially since the following morning was equally chaotic due to loud children and inconsiderate guests. Unfortunately, they refused unless we paid an additional PHP 300–500. The management was unhelpful and dismissive throughout.To make matters worse, the beach was unpleasant—trash was floating in the water, and it clearly wasn’t maintained. Honestly, the only thing we liked was the bed—it was clean and comfortable.Note to management: Just because a family booked a larger room doesn’t mean you should prioritize them over other guests. Every paying guest deserves a fair and peaceful stay.Save your money and look elsewhere. This place is...