Premier Inn Lichfield North East (A38) hotel — Hotel in Lichfield

arrived thought looks grt. how very wrong was i. as i need a accessible,which i requested. staff very helpful,entrance not accessible for someone with limited movement in upper body.main doors,DO NOT STAY OPEN. pull and push.this should be push button for ppl like my self. reception desk to high.door into corridor of rooms.again not accessible. this should be push button.these doors can not stay open travelling on own meeting friends.this is bad access to room again no push button.now beginning to worry. barely room to enter.bathroom good size..has thing you need...BATH WITH STEP UP AND OVER no grab rail at the side..with shower .no seating .guess im having no shower. back into room..box tiny barley room to pass desk and foot of bed..desk.why. unable to reach sockets or switches .not able to turn my electric wheelchair ,need a handy socket to charge chair over night..no handy socket. no room on right hand side of bed to get my chair don or turn around..left hand side can get chair down but not able to turn chair ...8-9 attempts...going for bathroom during night...one major headache. ok leaving room...lol unable to open door by one self...not able to turn chair to side to try and open ..now this is a major worry.. friends have arrived.. they are worry about me been on own in this box that is supposed to be accessible ...they open my door and what a major issue this room is. we goto reception..ask for another key so the can help me..NO SPARE KEY.i hand my key to friend so she can open my door for me. lady at reception was helpful..did find another hotel several miles away.. issue i came here to be with friends. i dont want to stay on own in another hotel if i need help. word of WARNING if you are disabled and have not even basic use of arms or grt grip..DO NOT STAY HERE!!!! pathway very narrow uneven poor lit..pub next door owns the grounds... the FRADLEY ARMS..disabled toilet..handle broken does not lock filthy tables to low not accessible to table ..all same staff used banmarie tins to heighten table we used this was same for breakfast.this was a reunion .of friends we had not seen each other for 28 years...we was so excited. my break for several years and total disappointment this Premier INN has greatt staff SHAME ABOUT THE PLACE ITSELF. it needs management to spend a day in a wheelchair electric and manual for the whole day..try with limited sight ,lack movement upperbody. using all facilities,including bath /shower oh tie your feet together n knees .you lack movement !!!! just to see our view and capabilities..and tell me this is an ACCESSIBLE ROOM...ROOM 1. total disappointment feb 23rd - 24 th. glad i stayed a night...was going to go two...it was a nightmare ..we have photos ....pub..is NOT a five star,,,be...

Over many years Premier Inns (PI's) have been our favourite hotel chain. Their beds & bedding are famed for high quality and a great nights sleep. I had read numerous (comparatively recent) reviews and had formed the view that though this hotel suited my need for closeness to the NMA (under 3 miles away) it might not be up to PI's normal high standards. ||||I expected it to be a bit 'tired /run down' and was delighted to find it was peaceful and welcoming, clean, cared for, super helpful receptionist, great (Asian) restaurant adjoining, excellent parking to 3 sides of hotel. Negligible overnight road noise from the A38. Double glazed windows, which could be safely opened for fresh air was a lovely bonus - tho' a freestanding electric fan was provided too. The TV was small but perfectly adequate. The shower was excellent.||||I brought my own breakfast - as the Fayre & Square (Whitbread franchise) closed some years back. The adjoining Fradley Arms has a great menu, an attractive outdoor eating area to the front and will soon be opening earlier to provide breakfasts. The PI Reception counter offered a good selection of light breakfast items (porridge pots, etc) - complementary, but guests could donate to the charity box.||||In summary, I can highly recommend this hotel and will happily choose to...

This is obviously not a five star hotel, but it suited our needs very well. Good sized room.. Clean and tidy. Well equipped. Very friendly and helpful at reception. Easy booking in. 12.00 check out time great.||As guests we were given 20% discount at the Fradley Arms next door for breakfast, which was great, but saw nothing during booking process or at reception to indicate that would be the case. Did not realise in advance that the Fradley Arms only does breakfast Friday, Saturday and Sunday - luckily we were there on a Saturday. Good to see porridge and cereal being offered at the hotel reception; not sure that was advertised in advance. ||Ours was just a one night stay, so we could attend a wedding reception at Alrewas Hayes. The hotel is only about 2 miles away and so is very convenient and other wedding quests stayed too. Found the AA route planner not too helpful for getting to/from Alrewas Hayes (AH). Going to AH from the hotel was straight forward, but coming back it said you have to go on the A38, which is NOT the case. You can come back just doing the reverse of going, which is shorter and avoids major roads (which was an issue for us because my wife did not want to drive on the...