I had the misfortune of staying in room 2 a disabled access room next to reception. This was also Hythe front door so I had the pleasure of listening to people stood outside talking until the early hours. Not only this but I could hear everything which was being said in the room behind reception along with the him of a fan Despite this I eventually got to sleep only to be woken around 4 the sound of her laughing a talking. I phoned reception on the main number, heard the phone ring and every word she said through the wall. I politely asked her to shut her cakehole so I could get some sleep. In the morning I realised the strange cabbage like smell in the bathroom was probably caused by a rotting floor underneath the lino, you could feel the holes under it. Getting into the shower I was faced with the most pitiful of flows from the eco showerhead. It was so bar I was literally leaning directly over the taps. Upon leaving I tried to claim the goodnight guarantee. This apparently doesn't exist anymore so I'll be having pur accounts department query the premier inn account invoice. Other than the young receptionist and the awful smelling bathroom the "hotel" was immaculately clean as you'd expect from any "Premier" in. The privilege cost me £136. It...
Read moreTypical Premier Inn but a bit tired, could do with a refurb. Big screen TV's with good sized rooms and the windows are double glazed which helps keep the road noise out. Wall heaters and aircon units keep the room on the cool side but would make it comfortable in the summer. My room smelt and felt damp and musty. If you're working nights then take earplugs as housekeeping are really noisy and don't care about the Night Worker signs on the doors. Complaining to reception made no difference whatsoever.
The Beefeater restaurant next door is large and can seat large gatherings. However, there's one waitress who does the job of three and the others are pretty useless. Food takes a very very long time to serve, the steaks aren't that good as is the food in general, boring Beefeater fayre. I really wouldn't be happy if I was...
Read moreWell this is the second and last visit here hotel can't fault it now the food side of we booked the meal deal for 2 nights first night our desserts came before our mains I ordered mixed grill with skinny fries well done!! Came with chunky chips and rare steak?? Put me right of our meal.. second night the main before the starts?? And then the starters came cold.... Then I watched the serverie hatch and noticed that 2 of our mains was sat there for more then 30mins before being brought to our table complete and utter shambles chefs are nothing more then glorified burger flippers and we wasn't the only...
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