Last year I went into the store, picked out a sofa set I wanted and I'm so thankful I didnt pay for it up front but instead went through acima and only paid an initial fee around 60 bucks. Well they gave me delivery dates which would be in 3 weeks and about 2 weeks later there store caught fire. I called repeatedly and couldnt get in touch with no one about what would happen to my order, I then called acima who somehow got in touch with them and that's the only reason In & Out responded back but not with news I wanted to hear. They assured me my sofa had not been damaged in fire but that they were still waiting on it to come in and it would be a month before they received it, of course I'm not about to wait that long because I was initially told 3 weeks so I told them cancel it, they still claimed to want my business and asked if there was something else I would like and that they would send me pictures to look at because they were now working out of another spot due to the fire... I gave them benefit of the doubt and waited for these pictures but never received them, I called back and the young lady basically gave me the run around and so I ended up calling acima and had my initial deposit refunded. I'm so thankful I didnt have to deal with the store directly in trying to get...
   Read moreThis furniture store has some good reviews so I decided to try them out. I brought three bedroom sets with three brand new mattress sets, a dining room table set, sofa set, a coffee table with two end tables and a four piece lamp set. I paid cash for everything. I was told it would take ten days for the items to reach the store. The day my items were suppose to be delivered they were not. I was told they would come the following day and my delivery would come between 4-6. Needless to say I didn't receive my items and no one ever told me my delivery wouldn't be coming. My delivery came the following day, but it was only my bedroom sets. Three days later I received the dining room table, the coffee table and the ends tables. I was told the rest of my items would come in five days. So, I called to see what time I would receive my delivery. Guess what... NO DELIVERY... NOBODY EVER COMMUNICATED ANYTHING WITH ME. They act like they have problem with me calling about my items that's paid for. Then they want to give me a fifty dollar store credit. What am I going to do with that??!! This has been the worst buying experience I have ever had. I wouldn't recommend this place to anyone... I STILL DON'T HAVE...
   Read moreI'm currently doing the Acceptance Now Program (90 Days ) NOPE not quite ! I call to see my payout for my 3rd month which is actually suppose to be my LAST month and they tell me that my payout is the amount I put in WTH🤔. So I go to read my fine print all of the fees and taxes are accounted for.. this still isnt adding up ..Currently waiting on corporate to call and tell me what's really going on seems to me like I got bamboozled ..When I called I heard someone else speaking in the background to a customer about the exact same thing...
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