Mattress Firm Clearance Center Cherry Road — Hotel in Rock Hill

I had the absolute best shopping experience at Mattress Firm. Prior to going to a showroom, I did research on the website and had narrowed my selection to 2 options: BR800 plush pillow top or BR800 medium mattress. There were 3 criteria’s: cost, construction and the last was comfort. The first store did not have either mattress in stock so Ibrahim, the sales mattress expert check inventory status online and saw that another sister store in Rock Hill had 1 in stock. Out of courtesy he called the store to confirm it was available and gave me the address. When I arrived at the 2nd store, Dwayne greeted me cheerfully and showed me the mattress. It was slightly higher priced than the one online, but he said he would match the price. He made sure I had any and all other items such as box springs and protective covers. It was a very wonderful experience. No sales pressure. Easy purchase and delivery arrangements. I was in and out of both stores within an hour. No hassles. Polite, courteous and professional service with both...

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My husband and I visited another local retailer before stopping by Mattress Firm—and we’re so glad we did. We walked in with limited knowledge, but Chris quickly stepped in and guided us through the entire process with patience, professionalism, and genuine expertise.

He answered all our questions thoroughly and made the experience smooth and enjoyable. When it came time to discuss pricing, Chris was like a magician—somehow managing to save us over $4,000 on our purchase! We ended up walking away with a split king 3.0 dual platform therapeutic bed with lumbar support—something we joked would cost as much as a used car.

Chris made it all possible. Though he’s typically based at the Rivergate location in Tega Cay, we were incredibly fortunate to meet him that day. He’s a true gem—knowledgeable, personable, and sincerely committed to helping his customers find the right fit.

Thank you, Chris! You were a blessing to us. Here’s to restful sleep for many years to come with a fantastic product and an even better...

I recently had the pleasure of working with Dwayne at Mattress Firm, and I couldn’t be happier with the experience. From the moment I walked into the store, Dwayne’s friendly demeanor and professional approach made me feel at ease.

Dwayne’s extensive knowledge about mattresses was impressive. He patiently explained the differences between various types of mattresses and helped me understand which features would best suit my needs. His ability to listen and respond to my concerns made the decision-making process smooth and stress-free.

What stood out the most was Dwayne’s dedication to customer satisfaction. He wasn’t pushy but instead provided honest opinions, allowing me to make an informed choice without any pressure. His attention to detail ensured that I found the perfect mattress within my budget.

Overall, Dwayne’s excellent service, product knowledge, and customer-focused approach made my shopping experience at Mattress Firm exceptional. I highly recommend seeking out Dwayne for anyone in need of a...