It drove me totally crazy because it’s the 2nd time Fido cheated me. I repeatedly told the sales person Sadath Ali : please do not cheat me this time. He said that I will never cheat you. Because the promotion said $34/month, we said we would choose this. When I signed two times, I said : can I take a look at the contract? He said you just sign and the contract will send to your email soon. To my surprise again,after I came home and open the PDF file: the price is $44/ month instead of $34 in the contract. I change this view from 1 star to 4 star on Feb 3rd, 2025 because we came back and got the right answer. However, next time, please always allow customers to read the contract before sign, also explain the contract to the customer if it is...
Read moreZero Stars. Very unimpressed with this location. I went in for a replacement phone that clearly stated in all advertising materials it came with a $200 gift card only to have the employee tell me once the transaction was already complete that they weren't honoring that for my carrier for existing customers. Very disappointed as I had decided on the phone over another similar phone because of the gift card and yet the employee waited until I'd already signed paperwork and started transferring contacts to...
Read moreVisited recently. Divika was great at telling me about deals available regarding my cell provider. Tyler was super helpful at pointing out a few gadgets that I had no idea existed. And he was VERY helpful with other tech questions I had as I'm very behind in how a lot of tech works these days. It's nice to have these smaller, more intimate stores available to you with very informative staff. I find when I go to the larger box stores the staff is much less helpful-if you can even find someone...
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