Dove + Arrow — Local services in Oakville

My friend bought me a gift from Dove and Arrow, a wooden plaque with a fun quote. She mentioned that she debated over two and I decided to trade it in for the other one. A gift receipt was included but the owner would not let me exchange it for one with a different saying a few days later. Not even one that was smaller and less expensive. Beware that Dove and Arrow has a stringent non-negotiable, non-return, no exchange policy. All sales are definitely final. The owner's explanation was that they have no control over what happens to items once they leave the store. It wasn't a perishable item, just a wooden plaque that sat in the bag with tissue paper for three days. How can a business stay viable with such a non-customer centric policy? This was an unpleasant retail experience and an unsatisfying interaction with...

As the sign out front says, this is the cuttest shop ever! Not only can you find great gift, decor, home and jewlery items, Iva also hosts birthday parties and creative workshops!

We have had the pleasure of holding 2 birthday parties at Dove+Arrow over the years and my daughters have also attended parties there as guests. Iva provides a perfect space with all the supplies and is there to lead everyone through the creative process. The kids always have so much fun there and as a parent planning the party, it's honestly so stress free. The added bonus, while the kids create, parents can shop too.

I highly recommend visiting...

Kitchen Cabinets done by Iva and her husband were superbly done. Iva came to the house to give us a consult and help with paint selection. Iva was very professional and her work speaks for itself. She had a specific timeline and followed it to a tee! It's been over 7mths since she reinstalled the painted doors and they looks as good as the day she installed them. The paint she uses is easily cleaned with just a damp cloth. I highly recommend Iva and team for quality and...