IKEA Harajuku — Local services in Tokyo

Short version: they wasted my time and still owe me almost 300,000 yen, which they claim they might hold for 2 - 3 weeks.

Long version: Went to return a few small items from a much larger order. They told me I would receive a refund of almost 3,000 yen within the next few days. I signed a piece of paper saying something to that effect. I thought it had gone quite smoothly, until about 30 min later when I got a notification on my phone that I had been charged almost 300,000 yen, almost the same amount as the initial order.

Upon returning to notify them of the mistake, they told me I will receive a refund of the original amount within 2 - 3 weeks. Despite agreeing with me that this is unreasonable, they insist there is nothing they can do.

At no point prior to completing the return was I notified that they would charge me almost the original order amount all over again and insist on holding that for weeks. Incredibly unreasonable.

I thought I was dealing with a reputable company. Return my funds...

Crowded, noisy with all the food vegan or vegetarian. The noise level in the cafe, with crowd noise, background music and the concrete floors having a hundred metal chairs scraped over them constantly, is earsplitting. It's nice that Harajuku has an IKEA. But the Tachikawa store is a lovely holiday compared to the Harajuku branch. As always in every IKEA, the staff are friendly and give knowledgeable and helpful service. It's just the noise and crowds that are pretty horrible here. The goods and service are excellent. I hated the vegan food and most of the rest of the stuff was vegetarian, not really any variety of you're not into just vegetables. My kids liked the lemon vegan sorbet. They turned their noses up at the...

menu ordered: veggie cheese wrap, balls set (with drink) i don't remember exactly, but i think it's ¥690.

for the drink, you can choose either hot coffee or juices. one cup only - not refillable.

i think it's pretty worth it for the price, although it's lacking a bit of sauce for the wrap.

they have the restaurant area on the 2nd floor and to-go on the 1st floor. even though it's small, they have a bit of everything - although how they placed each section is a bit difficult to understand.

my advice: if you're looking for a certain item, you can search it up on the ikea website or the machine provided in the store. if that item is indeed available in the harajuku store, just ask the staff for the...