We Fix 4 U is a wonderful business and gave me so much peace of mind. I broke my laptop screen a few months back and brought it into the store to see if it could be fixed. The representative was lovely and even referred me to a neighboring Apple Store to check if the screen could be fixed under warranty. (Even though it would mean the store would loose a customer). The neighboring store looked at my plan and unfortunately my MacBook wasn’t covered and I was quoted about 1600 for it to be fixed. I went back to We Fix 4 U and they only charged 800 for the same service. I was a bit nervous about handing over my computer because I had never had to get my screen fixed before. But the representative was absolutely lovely and walked me through the whole process and updated me on the any timeline changes so I didn’t have to worry. After two days the screen was fixed and I went in to test the computer and paid the bill when we were happy with the result. I have been using my MacBook for about three weeks now and haven’t run into any issues. If I have any more technology accidents would definitely go back because they made a very stressful situation easy.
Excellent service- affordable, professional, high standard, superb quality- friendly and caring customer service- I had dropped my phone and it was in quite bad condition and I was really worried about it, but phoning them up it was no problem to sort, gave me an estimate of cost - which is very affordable compared to others, and time taken- which is also very efficient and effective, dropped it off and was an easy as process, and phone screen restored to excellent quality and working normally- like I never dropped it! They also anticipated needs like a screen protector which was really helpful too so a full service- and they make it easy for you in a really calm and kind way, so appreciate it, thank you so much! :)
First of all- first interaction over the phone was quick/easy/clear which is good for when you’re a working man in the civil industry.
Fast forward to Saturday two days after the phone call, first I’m very happy that they are open Saturdays, counter service was quick and straight to it. The fix was only a half hour which for me worked well for my schedule. Such a good guy working in the heart of Whakatāne. Good job very satisfied with the end result! Got a few tips about what I could do for the future even got in some future quotes for some others things I wanna fix on this phon! Highly highly recommend this place