Far Eastern SOGO Taipei Zhongxiao Store — Local services in Taipei

The service Ms. 李深月at 忠孝SOGO provided on 11/12/2023 has been the best we have ever had. Her positive attitude and enthusiasm have won our hearts with her service already. If we could give the award for the exceptional service rendered, she would be our pick. She deserves this recognition for her service. There is always a touch of excellence in her work, and that is what marks her apart.

On 04/25/2024, I encountered a minor issue with billing for $5,906.00. I reached out to your service staff at City Super on 04/ 26/2024, expecting a routine resolution. To my delight, I was greeted by Ms. 賴碧莉, who displayed exceptional professionalism and empathy from the very beginning. Ms. 賴碧莉 listened patiently to my concerns, showing a genuine interest in understanding the situation. She went above and beyond to provide a prompt and satisfactory solution, ensuring that my needs were met efficiently. Her friendly demeanor and willingness to assist made the entire process stress-free and enjoyable. What truly sets Ms. 賴碧莉 apart is her exceptional communication skills. She kept me informed throughout the resolution process, providing regular updates, and ensuring that I was fully aware of the progress being made. Her clear and concise explanations instilled confidence and trust in your commitment to customer satisfaction. I am thoroughly impressed with the level of customer service provided by Ms. 賴碧莉. Her dedication to resolving my issue promptly and effectively is a testament to the high standards of professionalism and customer focus that your organization upholds. As a satisfied customer, I believe it is essential to acknowledge and appreciate the efforts of your team members who go the extra mile to ensure customer delight. Ms. 賴碧莉 is a shining example of what excellent customer service entails, and I am confident that her contributions are invaluable to City Super / 忠孝SOGO.

Although this is one of the oldest department store with Japanese influence in Taipei, I don't think it has lost its charm at all. Nowadays I still visit here every time I come back to Taipei. My mum used to take me here every weekend when I was young. So we've had lots of memories checking out all the toys and playing on the children's level. I've always enjoyed shopping here, especially during their "annual celebration" period. There are always plenty of promotions and discounts on every floor. For young female fashion, the brands are very heavily influenced by Japanese and Korean fashion trends. The food court level is still full of yummy treats and different cuisines. Location is superb with direct passage to MRT.

I was there for a very specific store so I looked ahead. If not, you might have a hard time finding what you want. But if you have time to browse around, it's not a problem. They have a lot of things to checkout. Easy access with MRT and 2 levels below eith food. I went on a Saturday and it wasn't as packed as I thought and food court didnt have much wait time. The place is not empty for sure, lot of traffic. If I live here this would be once of the shopping spot for sure. Only reason I gave it a three stars is because the place is a bit dated. But the brands inside made it worth it.