American Eagle — Local services in Bangor

I like the clothes but the experience at checkout spoiled the whole trip. There were 2 employees in the store and 2 customers. One customer was ahead of me at checkout with a few items and the employee checking her out was taking 30 seconds just taking a hanger off the sweater... it does not need to take that long. The other employee was nearby and totally could've hopped on the other register to check me out, but didn't until I stood there for 5+ minutes and finally spoke up and asked her to check me out. She said yes and walked over to check me out but didn't smile once... clearly annoyed. If there is no one else in the store, you should definitely speed up the...

After getting absolutely nowhere with customer service on the phone, I went into Bangor per directions of the customer service on the phone. Gabby and Sophie at the Bangor mall store were so helpful Even though it was actually supposed to be solved by customer service, And their hands were tied to an extent.. they both helped out tremendously and didn’t let me leave the store until my issue was solved. They even Printed out a FedEx return label for me and packaged up what I needed to send back since it couldn’t be sent through the store. I give them an A+ for friendliness and service. Thanks...

I went in this afternoon and was enjoying myself until checkout. The cashier named Summer was so rude, had a sour expression, nasty tone of voice and just overall obviously did not want to be there. Didn’t say hello or ask how we were doing at all, she only spoke when trying to sign me up for the rewards program. And I get that it’s part of their job but that’s not the issue. The issue is that she was so blatantly rude. She had the same attitude towards my friend I was shopping with who also made a purchase. We were both taken aback by it. I won’t...