ECCO OUTLET BARSTOW — Local services in Barstow

WORST CUSTOMER SERVICE EVER. TAKE YOUR BUSINESS ELSEWHERE. RUDE BEYOND BELIEF.

I wouldn't even know how to begin. I am so frustrated. We don't expect to be treated like a king walking into a store but I hope that they would at least wouldn't chase you out to continue yelling at you.

Mind you its customer service, the customer isn't always right but in no way should you be yelling at a customer OR STARTING AN ARGUMENT WITH THEM.

My parents wanted to buy some shoes. The employee overheard their conversation and then made the wrong assumption and proceeded to yell at them. Saying if its ugly you don't need to buy it.

even went as far as to chase them outside of the store to continue yelling.

ABSOLUTE WORST CUSTOMER SERVICE.

when I called to get the name of the employee I was told that they would not give me any personal information. I couldn't even get the name of the person on the phone. They said why? They were rude off the bat. I wanted to know who I was speaking to. I didn't know that people were so rude on the phone to begin with. I was courteous to start but less and less so as the conversation went on. It wasn't even the person that I had a complaint against. They told me you can complain and give a description and they will figure it out. What type of customer service is this? Rude beyond belief and then also said that I was rude. I asked do you not wear name tags? Wouldn't you want to be called by name or should I call you person. They told me I could call them ma'am.

Wow. Just wow.

No point in going to this store. A simple apology would've been...

It’s hard for me to pick a shoe I like, I’m very picky but with the patient staff they helped me find the perfect pair of shoes for me! Thank you Barstow ECCO I will...

Good sales always, very clean store and just love their ECCO shoes ! Thank you for your great customer service to the...