Bargain Hunt — Local services in Conway

It was my very first time here…. Thoughts on store: there is great finds, unfortunately i could not buy due to harassment. The store is not clean it is a bit messy, with things on the floor in some aisles. There is torn boxes everywhere, box cutters, and scissors at children’s eye level.. Store can be very loud when multiple workers are using palate jacks. People will go to the clearance section in the back of the store and take out items from boxes and throw it back wherever they find like they do at bargain brothers. Problems I encountered: (1) there was a couple of teen boys (maybe they were young adults) destroying store items, they were loud in laughter, and not once did a worker address the ruckus. Multiple of them (workers) pass by not caring about the destruction they made in one of the aisles near the toy section. 🤷🏻‍♀️ Problem (2) my 3 year old daughter was super upset that i would not let her walk around the store as i noticed certain safety hazards that could jeopardize her safety like the adult scissors, the torn boxes thrown on the floor, and the boys who were destroying store items. I instead put her in the cart. She cried. Im unsure how you can tell a small child an adult thought to help them understand especially when she is feeling BIG feelings. My husband went to find paper towels to clean her face from her tears. While doing so i stopped at an aisle in attempt to soothe her but she wasn't having it. The cashier for the day (April 28,2024 a blonde middle age woman) came and passed by only addressing my child if she was ok. But what was upsetting me was not that she only addressed my child but she laughed about my daughters cry. Finally my husband came back to clean her tears. The cashier came back lurking behind the aisle we were in. And she asked if there was a problem she also asked if my daughter was ok. I replied yes she is ok. This woman who must not be parent or probably doesn't understand a fierce toddler. Went on to say that she had been crying for 10 minutes, that they are not that kind of store (whatever that means), and to handle the problem. This forced us to leave un-purchased deals behind because of her threats.

I believe this woman was unprofessional & could’ve handle the situation way differently. I wonder to myself why didn't she address the boys who were destroying store items and were just as loud.. Why didn't she address her coworkers who most of them using palate jacks that were just as loud? Why did she not turn off the radio music that was on in the store, if noise is an issue? And honestly kids cry, especially ones who can not convey their feelings just yet! 🤷🏻‍♀️ I wonder how she acts with babies who cry in this store.🤔 maybe it’s also not baby friendly. Since babies cry too. 🤷🏻‍♀️ I truly wish this store was much more diverse in their employees. As we were the only people of color in the store. Maybe i wouldn't think this was...

I recently visited this store just to browse. While there, I saw a computer monitor that I was interested in. I asked one of the store associates if I could open it up and plug in the monitor to make sure it wasn't damaged. The associate reassured me multiple times that their products are always tested and are in perfect working condition when sold. I end up purchasing the monitor and low and behold, I get it home and plug it in, the screen is destroyed. There was separation between the glass of the face of the monitor and the frame itself. So I quickly run back down to the store, and rush inside. The store was nearly empty, with one associate at the front counter. After a quick exchange, she tells me she's unable to handle the situation and needs a manager (Totally understandable). About 5 minutes later, the manager slowly walks up from the back of the store. They dig through some papers and can't find the information sheet the other associate was supposed to fill out. They completed the refund with no other issues.

I'm really disappointed in their associate's performance (The guy who I asked to test the monitor.). Shows a lack of care for the customer and laziness...

Have never gone to this store that I didn't find great bargains! It is a huge store, and the merchandise is different daily. One of my pet peeves, however, is when something is not priced. Almost everytime I have to ask for a price check and it's a long way to the front of the store! I DO recommend you visit here if you are a bargain hunter like me! Have visited several times since my original review and continue to pass up (not buy) items because they are not priced. The staff I have approached just say "I don't know how much that is." One lady told me she would check the item at the register, she took it and never returned. Today, there were 3 items I was interested in and did not buy because they were not priced. In spite of this big aggravation, it is still worth...