Urban Outfitters — Local services in Dedham

Some of the rudest staff ever. No patience for anyone. Standing in line no problem with waiting a manager I am assuming walks behind me and says “excuse me” as I am proceeding to move I feel her on my back saying it two more times. That was never necessary making contact with another person. If i didn’t have to work and make the return I would have left. Then when doing my return younger girl helped me and made a mistake and tried to blame me. I was reading the numbers to my return for her and she inputted it wrongly. It seems like she caught an attitude after she realized she was wrong in the end she also threw my receipt at me after making said return. I never want to shop at this location again. I have only came into contact with two employees...

The employees were friendly enough but it’s very overpriced for what it is. For a chain store targeted towards teens/young adults I’d assume they’d be more budget friendly for what they sell but I guess not. It would be more reasonable to pay these prices at stores such as express and Bloomingdales. Just go to any thrift store or tjmaxx and you can find the same cute styles for...

The store is an amazing place to shop and i definitely felt welcome. Today I came in and The staff were super helpful. The guy the rung me out was super kind and helpful and I think the woman was a manger. The only number I have his is cashier number it doesn’t have his name! Cashier number is 154531 he is super kind. He...