Room Eight Studio — Local services in Delray Beach

Completely my fault for not reading the poor reviews of this shop AND Garmentory prior to ordering. I ordered a pair of shorts from Room Eight that didn’t fit. Again, my fault, I was unaware that I only had 7 days to return an item. After a holiday weekend (this past Easter) I contacted Room Eight to ask if I could exchange the shorts, 9 days after delivery. I received one email from Ashley asking what I would like to exchange for and I immediately responded with the new size I’d like. After not hearing back for 3 days, I emailed Ashley again. She responded saying that she didn’t have the size I was looking for and there was nothing else she could do for me. No store credit for a different item, no exchange of any kind, nothing. Her exchange policy says within 14 days. Just a sorry the $150 shorts I ordered didn’t fit. I acknowledge that these were ordered through Garmentory, but they were shipped through Room Eight. Ashley claims because of this she “isn’t able to help me”. No, that’s bullshit, especially when it’s your boutique’s reputation on the line. So, here’s another warning to avoid Room Eight...

DO NOT ORDER ANYTHING ONLINE. I returned my dress that didn’t fit within 7 days for a full refund as their policy states. I ended up ordering from another store in a size up and the dress Room Eight sent was missing extra buttons and straps that I was unaware of.

They sent me a gift card for store credit and when I called the store to inquire the rude lady on the phone said “NOT gonna happen we don’t do refunds we only do store credit.” When I tried calling back after looking into the policy because I would have NEVER purchased it if that were the case, they won’t answer the phone. Either update the policy online or stick to it. Now I have to spend money with these...

Great women's clothing boutique right off downtown Delray Beach. If you wanna grab a quick gift for your favorite lady this is the place. Also one of the last places that hasn't jacked up the prices where you spend $400 on a t-shirt. A very convenient shot from Lake Ida or Atlantic Ave. Great for women's dresses, women's clothing, women's...