I haven't played video games in over 11 years. Not since NCAA 2014. (If you know, you know.) And finally with the release of College GameDay 25, I needed to get up to speed and repurchase a gaming console. With so much time in between, I'm not well versed with the technology. For example, I'm unfamiliar with online headset play. I didn't even know Sony charges you a monthly fee, just to play online. That is how out of touch I am. Walking into GameStop, I needed guidance. The employees were very helpful. (The one at the Mall, and Mission). They took the time to explain it to me, from square one on. They were patient, and I could tell they were informed. I bought a used console, and had some issues. So I brought it back, and they replaced it without any fuss. They also had an early release day and let me know about it as I was purchasing. I can't complain. This was a...
Read moreThis location is my go to store for everything I need when it comes to gaming and I’ve always had excellent service when I come in. Today I went to purchase a gift for a friend and I had a very negative experience with the girl that was cashiering there. She made me feel as if I was bothering her to charge me for my items. I’ve never had any problems with any other employees there until now. The manager is always professional and very nice. He needs to speak to her about her attitude problems though, it makes the store look bad and I would not recommend that my friends go there with a cashier like her. #Attitude problems. Customers should always...
Read moreFirst I just wanted to say what is the matter to return some items your purchase and you decide to return them with the ticket! But the manager on place that I believed have many years there it’s paiunful to go to that store everything it’s a complain like they was the owners of the place I buy a lot of stuff from gamestop and this is unacceptable to treat the people like was criminals just wanted back my money but in this particular store it’s always hard the faces everything, many GameStop’s with no issues and problems only at...
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