GameStop — Local services in Nashville-Davidson

Where do I start with the drama that is this GameStop. I tried to obtain a classic Nintendo last year. I went in 3 months before and put my name on a list to be called when the nintendos came in. I never received a call and when I went in and asked why I happened to get the manager that let me know they were not supposed to have a list! I tried for months to get one and never did. The employees were rude with the exception of the female manager and honestly the sales associates were suspicious to say the least about the gaming systems. Today I went in to buy a Nintendo switch. The guy that initially helped me was nice but they did not have them and did not offer to call other stores, however he let me know they were sold out online as well. He offered to put me on the "list" again and I said " you aren't supposed to be doing that " needless to say he had heard about the previous drama lol .... I left the store and called around and found one in Mt.Juliet. Although they can't hold them my husband was available to get there and buy it. I proceeded to go back in and let another gentleman know that I had bought one at the mt.juliet store and take me off the list. He was surprised I found one. He laughed and said "who's dinner did you have to cook" .... i thought about it for some time and at the hermitage store you typically get bare minimum help. At the mt.juliet store you don't have to cook dinner for the employees you get to be a customer and they hand out awesome service for free! I am not specifically complaining on these two employees because they were not the rudeness I have received before from there however the store as a...

Staff does everything they can to be helpful whether it's to find a specific game ( they will call other stores and have them hold it of they don't have it , they will help you find games similar to Games you have enjoyed in the past or introduce you to something you never thought you'd enjoy.

They'll follow you to answer questions or just leave you to browse. Knowledgeable on ALL game systems and pre owned items they sell.

They will offer up opinions of you ask, but do not push them on you.

It is clean and well organized.

Although I DID give it four out of five stars, it's over something I see ( or do not see) GameStop needs more women on their workforce in general. Game Informer itself has talked about sexism on gaming so why shouldn't the company start the change itself and make an effort to hire more "gaming women" to work on the floor the!selves? Change the way gamers who happen to be women are seen on a "screen" and let them use their knowledge in your stores ? Class act as a store...still some work to do...

Love this game stop. It's not super crowded very knowledgeable and amazing staff. I found out a psvr controller was an older model meant for the PS3. Luckily they had one more controller left so I can play my psvr. I love going there and looking at the games available and all the pops and everything geeky one geeky lady would love. I also love seeing stuff I can possibly one day buy to upgrade my streaming abilitys. They will go above and beyond to help you with anything you need. Most of all I've been there often to know they know their games and other items. I've asked them about certain games and some games they get really into how they like it. It makes me feel like a little better knowing that they know your games and can help you find what interests you or get it delivered to that location. Best customer service one could ask for. I go back quite often and would recommend this GameStop to anyone who's looking for somebody who knows there stuff. Thank you so much for your great...