GameStop — Local services in North Charleston

I will not be shopping at this GameStop again. Before the new Smash came out, I preordered a Ridley amiibo, which the worker told me was being released on 12/16. Last week, I got one phone call from a GameStop employee telling me that the amiibo was there and asked if I still wanted it. I told her yes and she said okay and it was ready for pick up. I am a store manager who works 50+ hrs a week, so on my next day off (today) I went to pick it up. The worker who checked me out chastised me for not picking the amiibo up earlier and told me that they only hold preorders for two days after release. First, I wasn't told this when I preordered it originally or when the lady called me. In addition, he said they "tried to contact me multiple times" which is not true, they called once and I answered and told them I still wanted the preorder. All in all, I walked away with my amiibo, but feeling like I did something wrong. I thought the point of a preorder was to be guaranteed the item? Regardless, I...

Beyond mortified right now!!! Walked into the store and was asked to put a mask on...ok been awhile but good thing I keep one in my pocket...I immediately put on my mask..the fashion I was asked to do so felt very much so like I was being attacked...no matter I walked over to the Funko pops and looks over at the rude man and asked have you been vaccinated witch he replied yes...before I could say anything else his reply was don’t take a tone with me and became very offense and told me if I don’t like it I can get out...I had said nothing to him at this point for that response and was wearing my mask...I ask him to please not speak to me like that and I would continue to shop at this point he became more then overly aggressive yelling for me to get out...not sure who this beyond rude man child is but he is lucky I’m a nice guy...who ever the child today wearing the toy story shirt is needs to be fired...I will Be speaking to corporate about his..as I feel no one should be talk to or...

Called this store and asked for a duplicate receipt to do a return for a game that was purchased and did not work. She told us she can't do that. We called customer service and said that all we had to do was go in the store and print it out. The manager is super rude. I heard her say her name was "Auntie" when she got on the phone with another store. Had to call customer service over something that could been handled inside the store, simple as that. All we needed was a duplicate receipt and she acted like we were asking her to part the Red Sea. She then raised her voice at my boyfriend and told him he wasn't listening to her. The way she was talking to her co-worker makes me think she needs to have management training. The kept sighing and shifting her body, clearly annoyed she had to help paying customers. She needs management training and a lot of customer service training. I have never had such terrible service at...