I'm being kind by giving a 3 star review here today.. My wife has always shopped at this store location in Oakbrook. Yesterday's experience was really not great at all. We were in there buying clothing literally were greeted and then someone did open a fitting room for us after we asked. That was literally it, there was no checking on her at all. I was running in and out of there myself grabbing sizes for her to try and nobody said a word and watched me do it. Only one other customer in the store at the time so it wasn't because they were overwhelmed. We ended up spending around $600 and it was not a pleasant experience at all. Management really needs to take a look at who they are hiring here because they people don't see to care that much about their customer base. Don't plan on returning to...
Read moreI just went in your store today on April 27th around 3 to 4pm. I always shop at your Naples location and other Florida locations. We love Lily pultizer. Today’s expierence wanted me not to buy anything. As soon as we came in we weren’t greeted or acknowledged. There was nobody else in the store so that wasn’t an excuse. It was two young ladies too busy talking to each other about non related work conversation. Totally unacceptable. We wanted to buy a dress a cooler and a few other items. Instead we had to go home and order them online. I figured these ladies didn’t deserve the commission and didn’t even put an effort to offer help etc. I’d never shop here again! The only thing I can say is they said...
Read moreI went to this store with my friend who is a huge fan and owns several dresses from this store. The woman who initially greeted us was very nice, but while my friend was trying on clothes, another came out to ask if we needed any assistance in the dressing room. While my friend was trying on clothes, I was looking through the look book for this year. I found a dress I really liked and asked that employee of they had it. She said that dress was really expensive and then said she would look for it for me, but didn't come back, implying that we couldn't afford it. It felt incredibly disrespectful and my friend said she has never been treated that badly when she bought dresses at this...
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