Today I'm Givin 0ne star becouse customer service. On 10/13/23 I when to gamestop to preoder of mv3. The cashier was nice doing her job, got my game just have to wait till it's comes out. Anyway I saw the was a sale on the Xbox controller. I ask her about it and she showed me a couple. Doing her job sales. She showed me a yellow and a blue. So I told her I'll be back I'm interested in one of the controller. So today october 16th I decided to go back decided to get both controls I got to the store different cashier she welcomes me and ask me. what she could help me with. I told her I was interest on some controller. She pointed out to the and I notice the were more color so I ask if I could see them. She told me, that she can't show them to me that if a what one I just pick and pay. But she took it out of the bag and demotraited to me.but she couldn't let me see the control so any way I just left the store I probably have to change of store You a going to lose customer with...
Read moreI came into this store trying to return a ps3 that my ex-roommate bought for me. The only associate i saw was a lady on the computer and I wasn't greeted until i got to the counter and told the lady on the computer that i needed to do a return so she yelled for the associate in the back room to come out and take care of it. When i informed the associate that it was missing the usb charge cable, he turned to the lady and said "what do i do? It's from another store and it was missing the usb cable. Supposedly." That supposedly spoken ou loud was uncalled for. The lady then gets into the other computer to look for "notes" that the other store may have left about the system not having a cable. In the end, she refused to do helpme and do my return and told me i had to go back to mission valley which is not convenient for me to go to, hence why i came to this location in...
Read more4 * you say okay whatever. I stopped in here because I need to check on the price of a new PS4 I went to Best buy yesterday and it seems a bit pricey so I wanted to get the competitions price. For the PS4 slim it was 250 on sale for the pro it was a hundred bucks or so. So very similar and price range give or take about 20-30 bucks the salesperson really helpful really knowledgeable which is always a good thing when you go into a niche store looking for information about consoles and games. if it wasn't so far away from where I live I might go in there on a regular basis just to see how will I mess with the sales staff. nothing better than to find out that you really do get along with a staff and a GameStop really well it makes the buying experience so...
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