Luxury Strike Bowling — Local services in Southfield

It was fun and everyone enjoyed bowling. The bowling balls get stuck in the back a lot though so we had to call the driver every 10-20 minutes to retrieve the balls.

Communication and timeliness was an issue also. I received an email that the driver would call an hour before start time and that he would arrive 20-30 minutes before start time to set up. It was 15 minutes before start time and I hadn’t heard from the driver at all so I was worried maybe he wasn’t coming. I called the company and they said the driver was 15 minutes away. About 20 minutes later he arrived and it took another 20-30 minutes for him to get all set up and explain the rules. He also came in a few minutes before our scheduled end time to pack up and leave.

We ended up missing out on around 30-40 minutes of our scheduled bowling time because of the timeliness issues. I brought this up to the driver and he said he was sorry but he had another event in Pontiac to go to.

Overall our guests enjoyed bowling but I am sad we didn’t get to bowl for the full time...

1 star just to leave a review. I booked 2 weeks out for an opened appointment and placed a deposit for them to only cancel my appointment 2 days before they were suppose to come out for my sisters surprise party. They blamed it on a system issue (mind you this was booked far in advance). I had guest coming from out of the state to join us for this event and I have to tell them that we have been canceled. Imagine purchasing a plane ticket because you are excited about this. When I called to see if they can accommodate me for the inconvenience, all I could get was “I understand where you are coming from.”We all have worked customer service so I know that was very easy to say. Anyway, this was very foul and left a bad taste. I will not even recommend for travelers who visit Detroit like myself. Hopefully, someone else can do better business with this bright idea in the future. Just be aware that your appointment is NOT promised and you may want to have a...

I would highly recommend using Luxury Strike Bowling!

I booked the trailer for my fiancé's 40th Birthday party this past weekend. The booking process was easy to do through their online process (I booked a couple months out to ensure the date I needed was available). The communication with Luxury Strike was consistent and easy. They communicated with me the day before and the day of the event regarding arrival time.

The gentlemen explained the game effectively and politely, trailer/bowling area was clean, well maintained, and decorated/lighted, music was able to be connected to a guests phone making it easy to navigate and listen to what the party desired.

The whole experience was more than I was anticipating and I was blown away by how much fun it was! I would definitely plan to use them again...