Poor, inexcusable behavior from the one person working. This is supposedly the assistant manager, white heavy set female. She was on her cell phone when we walked in. She was talking about having a miscarriage and looked at my family and then proceeded to get up off the piercing chair and walk to the other side of the store. We were there to get my daughter’s ears pierced but she clearly did not need our business today. We tried to approach her but she huffed while still on her cell and walked away from us. After 5 minutes of not being acknowledged we decided that she is too good for us and her store is making so much money that she didn’t need to help us. After being so upset at how rudely we were treated, I read the other reviews online and am thankful that we did not let our daughter get anything pierced at this location. It needs to close if they can’t take the time to get off their personal phone and help a potential customer. We will not shop here again and can’t see this store staying open much longer as they do not feel that they need...
Read moreIf I could give zero stars, that’s what they would receive from me!! We went in today to get my 4 month olds ears pierced and walked out with the left earring almost completely off of her ear lobe! When we explained that we weren’t happy all they said was, “Call us back in 2 days because it may be due to swelling.” THE EARRING ITSELF WAS BELOW THE PEN MARK! Don’t even get me started on the $85 pair of earrings that I had to purchase to begin with. I am absolutely livid about the entire situation. I should’ve walked out of the establishment when I asked for their certification and they told me that they just had to “practice” before actually piercing a human! You better believe that corporate has been contacted and their business with my family has come to an end....
Read moreI came in for my daughter to get her ears pierced and I was already skeptical. I wanted to have 2 people do her ears cause I was worried she wouldn’t let me do both. But the store manager made me feel at ease and comfortable. She was the only one working and told me she only had one person working the weekend and she would come in n her day off to pierce my baby’s ears. I couldn’t believe it because most people don’t care about their customers or job like she did from what I got just from how she made me feel comfortable. I ended up letting her just do them so she didn’t have to come in on her day off. SHE DID A...
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