Bluemercury — Local services in Washington

I'm absolutely clueless when it comes to most makeup. When I had a laser treatment to my face that left me with dark and obvious bruising, I went to the Blue Mercury on P Street to try to find some serious makeup to cover up the bruising. I wish I remembered the name of the ladies who helped me, but it's been a couple of months. The staff were so friendly, helpful, and understanding. They sat me down and analyzed my face and skin tone, and listened to other needs I had (like withstanding sweat, as I teach fitness) and matched me with all the things I needed to cover up the bad bruises - a good sweat-resistant primer, color corrector, concealer, setting powder, an SPF setting spray to protect everything from the sun, and even some basic tools for applying these things that I just didn't have. I felt seen, listened to, and helped. They even applied the makeup for me, which was so nice! After the stress of the bruising, and feeling clueless how to cover it up, it was so nice to be helped with such expertise and...

I like this store a lot as it carries all my favorite brands and always has something new to try out. But the service here has gone downhill so much in recent years. Recently I had a visit that felt insulting at the store. The salesperson Taleba was just standing silently watch me look for products without offering any help, gave me minimum verbal communication when I made the purchase and didn’t say anything when I thanked her. Is Bluemercury usually racist or can’t they afford to hire staff that matches their prices? I’m just expecting normal level human interaction and somehow I...

If you're intimidated by the world of skincare and makeup, this is the place to go. Every time I come in here, the staff is so generous with their time and knowledge. I'm on a limited budget but I want quality products. Adrienne has been so helpful guiding me toward exactly the products I need and not more. I love the customer service here and am just as surprised as anyone that I'm a loyal Blue Mercury Logan...