Old Navy Outlet — Local services in Williamsburg

It's okay is probably more than this store should get. The service is awful. You walk in and you would be lucky to find someone behind the cash registers. No one has ever greeted me or has ever told me about the sales that they have going on. You honestly would be lucky to have an employee walking around checking on you. The clothing is hit and miss for sizing and quality. They don't have many options for bigger people. Heaven forbid you return something. I got a bunch of eye rolling and some what is the heavy groans from a cashier when I returned some things I didn't realize had been a cropped style shirts. This has all been my own personal experience at this location. I don't know if others have better experience or if it's just the time or day I've...

I always like shopping here and find great deals on quality clothes, but my most recent experience was such an excellent experience solely because of the staff. While shopping my daughter set down her most loved stuffed animal and we didn’t realize it until we were 30 minutes down the road. She was completely heart broken. Luckily the wonderful staff not only located her stuffed animal but mailed it back to her with a special note letting her know that her stuffed animal was well cared for. This special attention was so appreciated and made the experience truly memorable for my whole family. I know this solidified our loyalties and we look forward to shopping at this store many times...

Sign says everything on sale. Sign next to items I wanted said $8. They rang up for $24 dollars. I asked if they were on sale and they said no. What about everything on sale? No answer. Not sure if they're trying to be misleading or they just don't understand the deal. Not a good store. Several reviews basically say same thing. No point driving to Williamsburg when you can go to the regular store to buy same stuff and have...