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An Overall Great Resort with Fantastic Potential to Be Even Greater! ✨

The room, staff, and pool area were truly great! πŸ πŸ™‚πŸ’¦ Everything was kept very clean and well-maintained throughout our stay, which we really appreciated. 🧹✨ The resort is wonderful but can definitely improve by keeping the inviting pool area open later into the evening. I have never heard of hosting a fun movie night at the pool but not letting guests swim during or after the film – that was a bit disappointing. πŸŽ¬πŸš«πŸŠβ™€οΈ There also were, unfortunately, MANY communication issues regarding being granted our platinum elite late checkout. This included house cleaning staff coming to the room multiple times, receiving a concerning voicemail stating I was going to be charged for a later departure, and needing to get our room rekeyed three separate times. πŸ“žπŸ”‘πŸ˜… Better internal communication would easily solve this. It also would be a fantastic upgrade if the playground, basketball court, and popular pickleball courts were properly lighted for night use, allowing for more evening family activities. πŸ€πŸŽΎπŸ’‘ Otherwise, it was a great trip with lots of positives, and we will likely be back, hoping to see these improvements implemented! πŸ‘β€οΈ #Orlando #Hotel #Resort #FamilyVacation #MarriottBonvoy #Pool #Travel #Feedback #LuxuryStay

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Karen Ashford
Karen Ashford
about 2 months ago
Karen Ashford
Karen Ashford
about 2 months ago
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An Overall Great Resort with Fantastic Potential to Be Even Greater! ✨

The room, staff, and pool area were truly great! πŸ πŸ™‚πŸ’¦ Everything was kept very clean and well-maintained throughout our stay, which we really appreciated. 🧹✨ The resort is wonderful but can definitely improve by keeping the inviting pool area open later into the evening. I have never heard of hosting a fun movie night at the pool but not letting guests swim during or after the film – that was a bit disappointing. πŸŽ¬πŸš«πŸŠβ™€οΈ There also were, unfortunately, MANY communication issues regarding being granted our platinum elite late checkout. This included house cleaning staff coming to the room multiple times, receiving a concerning voicemail stating I was going to be charged for a later departure, and needing to get our room rekeyed three separate times. πŸ“žπŸ”‘πŸ˜… Better internal communication would easily solve this. It also would be a fantastic upgrade if the playground, basketball court, and popular pickleball courts were properly lighted for night use, allowing for more evening family activities. πŸ€πŸŽΎπŸ’‘ Otherwise, it was a great trip with lots of positives, and we will likely be back, hoping to see these improvements implemented! πŸ‘β€οΈ #Orlando #Hotel #Resort #FamilyVacation #MarriottBonvoy #Pool #Travel #Feedback #LuxuryStay

Orlando
Villatel Orlando Resort