For over 10 years of living in Melbs I've admired the hanging oranges, but I have only been coming in for about 6 months. I get the big breaky and a smoothee. I'm guessing by the speed of service that much of their items are pre-made, which is convenient for the kitchen, but today my food came out waaay underdone. Toast was bread, eggs practically raw (whites like snot) bacon barely warmed .... (microwave?) I ate what I could and took my plate back inside because seagulls were circling and I said: that was all under cooked. Blank stares. I said it again with different words. The girl casually said oh, ok, sorry. That's it. I wasn't expecting anything, nor did I demand anything, but I feel the customer service could have been a bit more interested. I guess after taking my money, they're not really concerned whether I ate it or not. Also, I'm sure they're not crying about having lost a customer, but I hope they can improve their customer service and stop serving sloppy undercooked food. There are no signs that say so, but some food is only available at some times during the day. It's unclear what and...
Read moreDuring a recent visit to Tropicana's Elizabeth Street location, I had the pleasure of indulging in their renowned "South American Delight" smoothie. Having experienced the same drink at a different Tropicana branch, I was pleasantly surprised by the distinct difference in flavour and texture. The Elizabeth Street rendition was notably creamier, with a subdued citrus profile that allowed the other elements to shine. The interplay between the strawberry-tinged undercurrent and the milky undertone created an exquisite harmony of flavours, surpassing my previous encounter. This iteration of the South American Delight is a true testament to Tropicana's mastery of taste, and it has earned its place as a delightful elixir worth savouring time...
Read moreLet me start by saying the first time I dined in, the service was great and the staff was very kind. However, that was on a weekday morning and I most likely interacted with the owners.
When I went in tonight at 7:38, nearly 1 hour prior to their listed closing time, the two young men working said that they could not make me anything as they were closing in 5 minutes. I told them that per google they close at 8:30 and they said that their boss had not updated the times. I offered to pay extra and mind you, my order was not large and only consisted of one bowl, but they said no because they had already washed everything. Very disappointed in the service when the owners...
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