Driftwood Cafe Narrabeen — Restaurant in Sydney

My friend and I chose the driftwood as we could sit outside with her dog. This was about its only saving grace. I chose Eggs Benedict. The 'ham' was the kind of perfectly round, reformed rubbish you buy cheap the supermarket, and you only got two slices on top of unbuttered toast. The poached eggs were fine but the hollandaise sauce bore no resemblance to any I've had before. It was more like a tasteless yellow, airy mousse again served in pitiful amounts. And for this pleasure I paid almost $20. My friend's smashed avo looked like something you get out of a jar as opposed to fresh avocado. The boiled eggs were boiled to within an inch of their life. And to top it off the pot of tea was just a pot with a the bag in it rather than using loose leaf (which might sound petty but after the disappointing food the very least I wanted was a decent...

Hate to write a bad review but pretty appalled at the customer service here. Went here and ordered and paid for a large coffee and recieved a small one instead, I merely asked if there was a mistake and the waitress said no, not really knowing what she was talking about, when I asked the barista he said no very condescendingly- there was clearly a difference in the cup size though. Wasn’t sure if they were oblivious or just plain rude. 5 minutes later the male barista comes out with a large coffee (that was burnt, probably on purpose) and says there’s only 50ml difference, as if we were overreacting. No apology no nothing. When we left he just looked up and completely ignored us. Luckily food was nice, so Thankyou to the chefs. But wow never had such a horrible encounter with cafe staff, what a joke! I Don’t...

Let's just say ill be drifting well clear of driftwood from now on after yesterday. I have no problem with food coming a bit late if a cafe is busy but i think it should go without saying that the staff apologise and let you know you're not forgotten. The group i was with had 4 people, 2 ordered cooked meals and 2 ordered yoghurt/smoothie bowls. The 2 cooked meals were cooked, served and eaten with the 2 bowls no where to be seen still. Finding it strange considering they should take 2 mins to make we asked where they were and all we were told we're "theyre on their way"... Then when they finally came there wasn't even an apology for the 40 minute wait for some bloody yoghurt and fruit. Food and coffees were fine, but with customer service like that you won't be seeing me or my friends...