Maschu Maschu — Restaurant in Vienna

This was my first time in Maschu Maschu, and as an employee in gastronomy I know what is a great service. Unfortunately don't expect anything here. I am deeply disappointed.

1. Service I was waiting 20 minutes after receiving my drink for the waiter to come so I can order the food. Other table that came 15 minutes after me, had already their dishes on the table, while I was still waiting for him to come.

This is the first time that a waitress came to me and asked me to pay before receiving the food. This is supposed to be a restaurant, where you pay when you are ready to leave, not when u place your order. Im just speechless. (everyone else paid when they were leaving).

30 minutes and still nobody takes away my finished plate. And 4 employees behind the counter doing nothing and talking to each other.

2. Hygiene At the station where your pita is being prepared, employee with no PFF2 mask on, no hand gloves (he is touching you pita with his bare hands and then cleaning his glasses and checking his phone), waitresses as well, working with cards, money and then preparing your pita without any hand gloves. This is just horrible!!

3. Food When the food arrived It looked exciting, Pita Falafel (6 Euro) and Maschu Grillplatte (21 Euro).

Pita Falafel was huge, but cold, for that price I was expecting much more! The Melanzani Mix inside was horribly cold, like straight from the fridge. I understand that they need to store it, but when you get warm falafel and cold melanzani mix inside, that Is a huge NO! Falafel had literally no spices added, it was falling apart and not tasty at all.

Maschu Grillplatte, consisted of one chicken breast skewer, two lamb chops, one beef Laibchen, some potatoes wedges and two sauces.

Chicken Skewer, was disgusting, it tasted bad!! No chance I would continue eating that. Lamb chops, completely dry, no juices.but at least something you can eventually eat. The Beef Laibchen- just no comment, no taste and totally dry. Salad that came with it was the same thing you have in Pita, just with 5 cherry tomatoes and balsamic on the top.

If you are expecting something form this place, DON'T!!! Never ever will I...

First of all: I've been going here most of my life. My go to place for good a good Pita filled with Falafel goodness! Therefore the following makes my heart ache a little:

The business is being ruled by a boss who has no respect for his customers or his employees. After having a one on one conversation with some of them I've been made aware of some horrendous working conditions. For example: Tips left by paying with card get pocketed by said boss.

The person in charge seems to be quite confused himself about how to run his business. Once I came in and was rudely shown to a waiter to order my pita to go who would hand me a ticket to go to the cook with. Another time I was again rudely forced out to a tiny shop they rented directly next to it, who apparently is now the new place to order to go food. Which doesn't take card.. This time the shop was closed long before the main restaurant closes. So I made my way into the big place and was screamed at to order directly at the cook instead of a waiter.. another new system apparently. Not only that, they forced me to pay a fee of 50 cents because I wanted to pay by card at the main place just because the small one was closed (don't ask me, this is void of any logic..)! Which would obviously go directly to said madman of a boss.

At that point in time there was no sign that warned me about said fee, no one told me about it, and my order was way above 10€ which is usually the minimum limit Paylife asks for before the company itself has to pay extra for taking card. Which proves my point again. This place is ruled by greed and madness. I myself will boycott it from now on and will visit other alternatives that are just as delicious but that treat me and their staff like...

Great meal in Vienna

So after being bored of eating all that fried flat meat, we wanted something a bit lighter... not even looking at reviews first we just took a bet with Maschu-Maschu. The seating space is cozy but sufficient, however no English menu so that sucked. Our waiter was nice enough to translate most items from the German found on the menu.

After picking the Mix Teller (falafel and Shwarma platter) and my wife the Shwarma pita, he recommends drinks. I got the lemonade and wide the mango lassi. Drinks were a great start, the lemonade had hints of mint in it as well as the tang of the lemon and the mango lassi was served with almond slivers on top! Interesting take.

The latter dish I had was a mix of veggies, chicken, falafel and hummus. The chicken was flavorful and crisp, the veggies fresh and appetizing. The aubergine salad was absolutely delicious. And last but not least the hummus, my goodness the hummus. What we get in north America doesn't hold a candle to this creamy and aromatic delight. I enjoyed the mall thoroughly and would definitely recommend others to try. Only wish I could try more...