Palo Alto Gin@food — Restaurant in Saint-Gilles - Sint-Gillis

Given the free accusations below, let me react: you accuse me for being arrogant all evening while I barely spoke to you directly. We even refrained from complaining about the very little space and distance with the table behind us, my back was literally attached to the chair of the person behind me (yes, I should have taken a photo to prove it!); we did not order 2 bruschetta but 3 (upon asking to the waiter if it was enough to share); -3. As we were 6, we ordered 6 main dishes, delicious but with lots of sauce for the amount of pasta; for the reason just above we asked for some bread to eat the remaining sauce, but what the waiter brought was not enough for all of us (literally bits of bread, and yes I should have taken a photo to prove it!). We asked for some more; he said no "because the kitchen was closed and he had to respect the rools". If you were just a bit more generous we would have not needed to ask a second time! Also, I agree on respecting the rules but then be so kind to respect also the distancing between tables!). we were even planning to order dessert if there was more time (our fault) because your antipasti and pasta were clearly not enough (also our fault?)! Last but not least: as it was getting dark we asked to lit up the lights and you said that there was no electricity outside (but ok, this one not a big deal)! All this to say: I did not mind eating at your restaurant and paying the excessive price you propose otherwise I would have not come in the first place. However, it would have been appreciated to get at least the bread for all when asked (even at our charge), or at least to think before releasing such free and false accusations....

Horrible experience! Never again. Worst service ever. Booked a table on Tuesday just to arrive on Friday to find out that the table will be ready at around 22:45 instead of 21:00. No apology. Good luck with such service!

As regards the reply of the restaurant owner below, the information is not correct. After receiving an e-mail I called to once again confirm if the table is really booked. They confirmed that yes. On Friday, I had a missed called from the restaurant. When I called back, they said it was mistake and the table IS RESERVED.

In any case, mistakes happen, that is true, but the attitude of the owner is so disrespectful and absolutely unacceptable! They never apologised for their mistake and mix up, but instead sent us out.

I do not believe this restaurant will attract many clients with such attitude. And rightly so. I will never recommend to all my friends and colleagues...

I found palo alto gin & food walking arround Brussels when I saw their pharse "creo que la vida debe ser una fiesta continua" something like "I think live should be a continuous party" by Salvador Dalí. The atmosphere is like if you are at home drinking a gintonic with a tasty meal and nice music background. You can choose in a huge variety of gintonics which are preparing for the wonderful waiters in a perfect combination. If you mix that special beberage with the faboulous food it looks like you are in the paradise. The cook is incredible, you have a variety of diferents plates, all of then delicious, if you are lucky, Betty could say you hi and then you realize why the place is so encharment. You can feel the good vibes between the team, rmaking reference to the Salvador Dalí pharse. I 100% recomend either if you go with more people or just...