Le Canard — Restaurant in Watermael-Boitsfort - Watermaal-Bosvoorde

This is a very nice épicerie/store with some really lovely produce. Sadly the customer service today was absolutely abhorrent. After happily paying €28 for some bags of pasta, pesto, tomato sauce and granola, as I was ready to leave the store and bid farewell to the checkout attendant, she asked me whether I was taking the basket I had put the produce into while shopping. I said no, not aware that taking the basket was even an option. She told me she had charged me for the basket. Inadvertently. No problem for me, no need for drama. Except this lady decided to be utterly nasty about it. I - the one who had been overcharged after all - could have been the one annoyed, yet I was not. Mistakes happen, no big deal. However, she very aggressively kept repeating how "embêtant" it was for her that she would need to reimburse me. A perfectly nice shopping experience destroyed, all goodwill obliterated, because this woman felt that the natural response to a small mixup was to be absolutely horrible. I asked her (very politely) a few times why it was so "embêtant" for her. This annoyed her even more. The irony of the whole thing was that she was literally having an argument with herself. I did not complain at being overcharged, I was perfectly nice and calm throughout, yet she decided to be nasty to a customer who had just gone out of his way to spend €28 (well €23 after the reimbursement) in a small, local business. She pointed out that there was some sign explaining something or other about the baskets - that I should have known how the system worked. My bad - I didn't see the sign, it was quite small to be fair. A perfectly nice shopping experience destroyed. This was my third time in this store in the past year, I always drop in when cycling around Watermael-Boitsfort. Never again. I never write Google reviews, but am not content to let this woman away with her dreadful behaviour. My only regret is not dumping all my shopping out on the counter and asking for a full refund, but then the trip to the store would have been a complete waste of time. Le Canard Sauvage, you've just lost one happy customer - for...

We wanted to come here as we had a good memory from a year ago when the food was bio and tasty . But what a disgrace it is nowadays!!! The salad was a bunch of leaves , no dressing, a boiled egg , one tomatoe and some cheese. Absolutely tasteless! Supermarket stuff . The cheapest ingredients and the price of it was 20 euros ! Even the furniture changed into some cheap one in order to put more people and charge them triple for supermarket cheap food . The lemonade was water with ice and the beer not the one requested and we waited more than 30 minutes at lunchtime . I will never go there again ! They don't deserve a star , no star is my review. We left...

Despite beautiful Interior , the food and service was the worst I have experienced in Brusssels. Soup cold, main plates forgot about for an hour, flat white was actually a double espresso (I explained what it should be, but they couldn't do this......). They forgot to charge us for an item and after an entire wasted afternoon waiting to be fed substandard food, they got into a row with us over this. Truly remarkable concept of what customer service should be. A real shame as canard sauvage was great, but le canard is to be...