Viva Mexico Restaurant

The last two times I went within the last several months were terrible compared to last year. I'm not sure if they've changed management and chefs but everything was bad. The host seating us didn't smile or talk to us at all, just stared until we said how many people, and he quietly sat us down and left. The server took over 15 minutes to come to the table. It was not a busy night. Out of the whole restaurant, most of the tables were open. Different servers on both occasions, one of the times the server literally couldn't speak English. I had to point to things on the menu and then try to tell her what we wanted for sides/extras/substitutions. We ordered a drink and she said they didn't have it, even though it was on the menu, and they in fact it have it when I asked the supervisor who was standing close by. She didn't understand a word and kept looking at the other server, who had to continually translate. Last night the server didn't bring the chips or salsa they're supposed to bring. He came to the table four times without doing so, although the other tables had them and their servers were bringing them the chips and salsa. I had to ask for it, and he begrudgingly went and got it. We had a table of five and quickly ran out, when he came back to the table they were gone and he looked at it and didn't bother to ask if we wanted more. He left the table and then we had to ask for more next time he returned, to which he basically rolled his eyes and huffed and went and got it. He was extremely slow and forgot a lot of things that we asked for specifically and we had to keep reminding him, and there were never any apologies. He didn't care. The food also is not what it used to be and took a really long time to get to the table. About 30 minutes after the drinks finally arrived which also took a long time. ALL the food was cold. Again it was not busy in this restaurant at all. Portions are smaller than what they used to be and the flavor is much blander. The chef didn't put cheese in my dish and it was supposed to come with cheese. There are so many mistakes and the servers seem like they didn't really care about actually serving us and didn't want to be there in both cases. It's too bad because my first time here was a completely different experience but it was a year ago so like I said, it's possible that it's all new stuff. It's definitely gone downhill. I sent a lot of people there and now I regret it and feel embarrassed that I did so, I hope they had a better experience than I did the last two times. Also the mug I was drinking out of was dirty. It looked like it had been dropped on the ground and had stuff all over the rim when it was brought to me. The menus look like drinks had been spilled on them and left to dry and then not wiped after and then just given to us sticky. Unfortunately won't be returning to this place, the atmosphere is really colorful and fun and the food and service used to be great. I will have to find a new Mexican restaurant that's better quality and has better service :( I would give one star but I gave the second one because the decor is still fun and colorful and they weren't blaring techno/rave/club music at full volume last night compared to the last time I was in two months ago. The guacamole was decent and a good size for an appetizer. Everthing else was one star.