Wendy's — Restaurant in Dartmouth

Absolutely Terrible female supervisor the only one who i believe is from india, she treats her cousin just Awful! (maybe their just friends) she got very rude to me because i ordered too many items, than she tried to make me pay for a wrap i used my points to get for free and kept saying " no the app is so you can collect points only nothing else" i said you collect them yes but than when you have enough you choose the reward you want for free than you upload it to you're virtual card in the app than you hit redeem, they than scan it and Done. However although i did this process slowly and hiding the phone so they could see the screen clearly and she watched me hit redeem and my points disappeared and she just had to scan it but she refused and instead started tripin being rude and started saying fine i will give it to you free... that was after i held the barcode to the machine and t went from 3$ and change to $0 but she kept sayings it like she was doing me a favor and i was trying to get free food yet when the same woman messed up my 3 orders cilpketely and i ended up with half my items and i had the receipts and my bank and Wendy's app showing what i paid for compared to the cameras and she would have seen and she said she would if i had my receipt i didnt think i did but i found it and when i Give it to her she just said no sorry ..why did i even bother looking for it.. i even only had 1½ chicken strips too and tonight my baked potatoe was missing but she wasn't working tonight.. it was just the moat terribly service iv ever wxperienced the woman she was being so rude to did qll the work and was quiet and polite but the aupervuaor had a way of making herself appear to be doing more than she actually was like she looked like she was always hurrying but in 5 minutes all she did was fill 1 frie and give it to someone thru the window..oh she kept telling me to go sit.. like a dog... while i was trying to order still and while i was waiting for my food! They gotta start listening to their cameras every so often for each...

Extremely rude Staff after letting them know they mixed up our order. We were a group of 3 and each of us ordered different combos with different sides for dine in. Their Chicken Sandwiches had no label, so we identified the trays according to the sides. My friend took a few bites from the Burger in her tray and I took one bite and I found bacon in mine. That’s when I realized They placed the wrong sandwiches in our order. I ordered the sandwich without bacon because I could not eat bacon. We went to the counter and told them they mixed up the order and the guy just replied, just exchange them even after seeing we already bit into the sandwiches. my friend asked him to remake the sandwiches and he was very rude when he handed over the remade ones. I was very nice and I didn’t want to create a fuss. He told me that we should open and check our sandwiches before we eat. How can someone open and check all the ingredients in a wrapped burger or a sandwich? He even opened the wrapper on the counter to show me the contents of the burger. Even though that was beyond rude, there were other customers, and I did not want to create a scene. But me and my friends will never...

I have been a faithful customer of Wendy's for many many years and I've always been satisfied with the quality of my food even the customer service from the staff at the store however the last little while when I order online and I get my order, I'm always missing something and then I have to go through customer service and I always call the store to let them know and the first few times they were not happy with me when I called they tried to tell me that the order was double checked and nothing was missing. Although the last time I called the woman was very very pleasant very helpful and apologized. I get it I work in the food industry so I know sometimes things can be overlooked or forgotten but when it happens on a regular basis that's when it gets a little upsetting. The quality of my food tonight however was very unappealing it looks like somebody took the food and just threw it in the wrap and closed it. The presentation of my meal tonight was not good. Other than that the...