Legit the worst service I have ever received. Went on Dec 11 really hungry with a friend. At first we wanted a kebab platter but switched and got the chicken shawarma platter instead because they told us it came with only 1 kebab and another would cost extra which was no problem.
We waited almost 30 mins and saw many other tables receive and complete their full course meals even though they were sat after us. When we politely asked how much longer it would take, the servers started making a excuses, saying that the chef cooks each order individually, that others had come before so needed to be served and there were only 2 servers. Problem was that there were like 3-5 chefs in the back and the place wasn’t super busy. They told us 4 more minutes for our food and we were still the only table not served.
After OVER 10 mins, they finally came with our food. Problem was that they got our order wrong and gave us wraps. When we respectfully pointed out their error, the waitress started cutting us off mid sentence saying “no no no” and blaming us for mistake. She said she remembers us pointing to the wraps and showed us on the menu to rudely prove her point. The funny thing was, when we looked at the menu, there was NO option for a double kebab wrap, ONLY for platters, WHICH WE HAD ORDERED. I mean how would you even fit 2 kebabs in a normal wrap? Especially cause these wraps were tiny.
After pointing this out, she finally understood. When we again tried to explain our frustration as at this point we were tired and starving, she and began taking the menus back AND the wraps they earlier insisted we ordered, and told us to wait ANOTHER 10 more minutes. At this point we were done and after waiting a few more minutes got up and left.
Their terrible service and wait times make this the first time I have ever walked out of a restaurant. The food looked good but we never got to try. I don’t think we will ever return and warn others to watch out also. Very...
Read moreTucked away in the heart of the city, Arabian Grille offers a delightful culinary journey that transports diners straight to the rich and aromatic lands of the Arabian Peninsula. As soon as you step inside, the warm decor, infused with traditional motifs, sets the stage for an unforgettable dining experience.
The menu is a treasure trove of authentic Arabian dishes, each crafted with great attention to detail and an emphasis on fresh ingredients. I began my meal with a plate of Hummus and warm Pita bread. The hummus was incredibly creamy, with just the right balance of tahini and garlic, while the pita was fluffy and perfectly baked.
For the main course, I opted for the Lamb Shawarma, which was highly recommended by the staff. The lamb was marinated to perfection, succulent, and bursting with flavor. Accompanied by pickled vegetables and a drizzle of tahini sauce, every bite was a delightful explosion of taste.
To wrap up my meal, I couldn't resist trying the Baklava. This traditional dessert offered a perfect blend of flaky pastry and sweet, nutty goodness, balanced by a hint of cinnamon – truly a sweet ending to a remarkable meal.
Overall, [Restaurant Name] is a gem for anyone craving authentic Arabian cuisine. The flavors are rich, the dishes are beautifully presented, and the service is attentive and welcoming. Whether you're a fan of Middle Eastern food or looking to explore new culinary horizons, this restaurant is not to be missed.
Thank you, Ashraf Maitla and his team, for opening a...
Read moreThis is my first 1-star review. Very disappojnting experience. Last weekend I went to Arabian grill with my friends. We were very excited to try the steak. All of us ordered steaks. I would say the taste was okay. The dip was good but the sides of chilli potatoes and salad were too tangy. My friend ordered a medium rare steak but some parts of the steak were very raw and smelled like raw beef.(He always has medium rare and it was never this raw.) He requested the server to cook it a bit more which they did but again it was the same problem so he couldn’t it eat at all.
Then my husband ordered bakhlava with icecream but when they served it, it came without the icecream. When he asked about the icecream, the server was very adamant that bakhlava comes without icecream. My husband showed her picture as well but she kept insisting that the kunefeh comes with icecream, not the bakhlava and that the online menu is wrong.(Note that we ordered from the menu that they provided at the restaurant). We got confused and asked for the menu again and saw that it mentions clearly on the menu that it includes icecream. She said that the menu is wrong again.The bakhlava was way too dry. So turns out, we ordered something, didn’t get what we ordered for and still had to pay the same price when an item was missing. All these left a bitter taste in our mouth and won’t be going...
Read more