Dear Mr. Bachmeier,
Thank you very much for taking the time to respond and for addressing my concerns so promptly. I truly appreciate your thoughtful and professional reply.
I would like to express my regret for leaving such a strongly negative review, as it is not my usual nature to respond in this manner. I always try to approach situations with empathy and understand the circumstances that may have contributed to an unpleasant experience. Unfortunately, in this instance, I felt particularly compelled to share my frustration.
I must admit that, having encountered similar situations in Munich in the past, I made a decision to voice my concerns more openly, hoping it might bring attention to areas that could be improved. I believe the transparency offered by platforms like these is valuable for fostering constructive feedback and positive change.
I truly appreciate your kind invitation and acknowledgment of my experience. It is clear that you take your guests’ feedback seriously, and that reflects well on your commitment to high standards. While this experience was disappointing, your response has left me with a much more positive impression of you and your restaurant.
Thank you again for your understanding and professionalism. I wish you and your team continued success, and I hope to have the opportunity to visit your restaurant again in the future under more pleasant circumstances.
All...
Read moreI hadn't been to this long-lasting Italian restaurant for quite some time before rediscovering it a couple of weeks ago. Since then I have been enjoying three evenings there with family & friends and we were always concordantly delighted: delicious food and totally lovely service lead by the charming Sizilian maestro of the house. Many dishes on the menu are recommendable - but I cannot praise enough the staggering fish soup, the truffle specialities or the crusty Pinze Romane. The rather casual ambiance is another plus but you are well-advised to always reserve a table up-front as this place is loved by a lot of people. Alla...
Read moreExcellent Italian restaurant close to home!!😋 I went here with my friends for dinner. It locates in city center, direct by metro station, nearby Nymphenburg palace, very easy to find. It has a very comfortable environment, not so loud like others. Services are very kind! They offered delicious foods with high quality. Especially the fish and desserts in the week menus are fantastic! They changed the menu every week related with different seasons, always fresh! I will...
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