Pizza Hut

Name: Pizza Hut
Telephone: +91 1800 202 2022
Price range: $$
Rating: 4.5

India MaharashtraPizza Hut

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Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Description

Popular delivery, carry-out & dine-in chain known for pizza, wings & pasta, plus sides & desserts.

Posts

I recently visited Pizza Hut on latur location for their Friday unlimited offer, and I was extremely disappointed with the service and treatment I received from the staff. Upon arriving, everything seemed fine. However, the issue started when I didn't eat the crust of my pizza. The staff, without any warning or explanation, refused to serve me more pizza. When I inquired about this, they rudely told me it was their rule that every part of the pizza, including the crust, must be eaten before getting another slice. I was shocked and confused because I had checked the terms and conditions of the Friday unlimited offer and found no such rule. When I politely pointed this out, the staff became even more hostile, treating me with complete disrespect and making me feel like I was being unreasonable for questioning their so-called policy. Their attitude was not only unprofessional but downright indecent. They made me feel unwelcome and embarrassed in front of other customers. It's one thing to have policies, but enforcing non-existent ones with such rudeness is unacceptable. Pizza Hut, I expected better from you. This experience has left a bad taste in my mouth, and it wasn't from the pizza. Management needs to address this issue and ensure that customers are treated with respect and that any policies are clearly communicated and fairly enforced. I hope this review helps improve the service at this location because no customer should have to go through such an unpleasant experience.

Mukhtadir ShaikhMukhtadir Shaikh

The people working here are asking for the phone and giving the review themselves, so all the reviews are totally fake and done by employees themselves. They do not let you take the leftovers We asked them to turn on the AC because it was so hot, but they keep switching it off again and again despite of telling them. They also served wrong drinks and orders constantly. They were just saying yes sir yes sir but were not at all trying to address any issues the customers were facing.

Digvijay GaikwadDigvijay Gaikwad

Not at par with most of pizza Hut outlets in other ( metro cities). First No queue to order , anyone local guy can order even if you are waiting in line. No online payment option available when I visited. Sitting area was not cleaned. No water for hand wash also. Pizza was not fresh as appeared.

Pravin GhulePravin Ghule

Look at that pizza. Its not pizza, its just bread with one bite of cheese. Atleast the pizza sauce should have been upto the crust. Everything is at centre only. It's the crust only, no cheese or sauce. Not same in other branches from other cities. Unacceptable behaviour.

Shri BembdeShri Bembde

Pizza Hut Latur near Chatrapati Shivaji Maharaj chowak. The place is nice and well maintained hygiene and the staff is friendly, quick service . We ordered both veg and nonveg pizza and they were nice in taste and overall a very good experience must visit place

Sachin LSachin L

Taste is not as expected. Service was also not upto the mark.. No customer focused attitude. Example: Table was not cleaned after serving other customers, we had to ask many times to get it cleaned. Local and bad ketchup provided.

Suraj MatekarSuraj Matekar

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Overview

4.5

(797 reviews)$$

Phone

+91 1800 202 2022

Call

Website

restaurants.pizzahut.co.in

Visit

Deep Dive

A deep dive into Pizza Hut

I recently visited Pizza Hut on latur location for their Friday unlimited offer, and I was extremely disappointed with the service and treatment I received from the staff. Upon arriving, everything seemed fine. However, the issue started when I didn't eat the crust of my pizza. The staff, without any warning or explanation, refused to serve me more pizza. When I inquired about this, they rudely told me it was their rule that every part of the pizza, including the crust, must be eaten before getting another slice. I was shocked and confused because I had checked the terms and conditions of the Friday unlimited offer and found no such rule. When I politely pointed this out, the staff became even more hostile, treating me with complete disrespect and making me feel like I was being unreasonable for questioning their so-called policy. Their attitude was not only unprofessional but downright indecent. They made me feel unwelcome and embarrassed in front of other customers. It's one thing to have policies, but enforcing non-existent ones with such rudeness is unacceptable. Pizza Hut, I expected better from you. This experience has left a bad taste in my mouth, and it wasn't from the pizza. Management needs to address this issue and ensure that customers are treated with respect and that any policies are clearly communicated and fairly enforced. I hope this review helps improve the service at this location because no customer should have to go through such an unpleasant experience.

Mukhtadir ShaikhMukhtadir Shaikh

The people working here are asking for the phone and giving the review themselves, so all the reviews are totally fake and done by employees themselves. They do not let you take the leftovers We asked them to turn on the AC because it was so hot, but they keep switching it off again and again despite of telling them. They also served wrong drinks and orders constantly. They were just saying yes sir yes sir but were not at all trying to address any issues the customers were facing.

Digvijay GaikwadDigvijay Gaikwad

Not at par with most of pizza Hut outlets in other ( metro cities). First No queue to order , anyone local guy can order even if you are waiting in line. No online payment option available when I visited. Sitting area was not cleaned. No water for hand wash also. Pizza was not fresh as appeared.

Pravin GhulePravin Ghule

Look at that pizza. Its not pizza, its just bread with one bite of cheese. Atleast the pizza sauce should have been upto the crust. Everything is at centre only. It's the crust only, no cheese or sauce. Not same in other branches from other cities. Unacceptable behaviour.

Shri BembdeShri Bembde

Pizza Hut Latur near Chatrapati Shivaji Maharaj chowak. The place is nice and well maintained hygiene and the staff is friendly, quick service . We ordered both veg and nonveg pizza and they were nice in taste and overall a very good experience must visit place

Sachin LSachin L

Taste is not as expected. Service was also not upto the mark.. No customer focused attitude. Example: Table was not cleaned after serving other customers, we had to ask many times to get it cleaned. Local and bad ketchup provided.

Suraj MatekarSuraj Matekar

Pizza Hut

Description

Ratings

Description

Posts

Not at par with most of pizza Hut outlets in other ( metro cities). First No queue to order , anyone local guy can order even if you are waiting in line. No online payment option available when I visited. Sitting area was not cleaned. No water for hand wash also. Pizza was not fresh as appeared.

Look at that pizza. Its not pizza, its just bread with one bite of cheese. Atleast the pizza sauce should have been upto the crust. Everything is at centre only. It's the crust only, no cheese or sauce. Not same in other branches from other cities. Unacceptable behaviour.

Pizza Hut Latur near Chatrapati Shivaji Maharaj chowak. The place is nice and well maintained hygiene and the staff is friendly, quick service . We ordered both veg and nonveg pizza and they were nice in taste and overall a very good experience must visit place

Taste is not as expected. Service was also not upto the mark.. No customer focused attitude. Example: Table was not cleaned after serving other customers, we had to ask many times to get it cleaned. Local and bad ketchup provided.

Nearby Attractions Of Pizza Hut

Shri Ashtavinayak Mandir

Nana Nani Park Lake

Nearby Restaurants Of Pizza Hut

Tuljai Idli Dosa Centre

One N Only Food Mall

Hotel Kanhaiyya, Latur

Hyderabadi Dum Biryani House

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Reviews

Overview

Phone

Website

See open hours

Deep Dive

Not at par with most of pizza Hut outlets in other ( metro cities). First No queue to order , anyone local guy can order even if you are waiting in line. No online payment option available when I visited. Sitting area was not cleaned. No water for hand wash also. Pizza was not fresh as appeared.

Look at that pizza. Its not pizza, its just bread with one bite of cheese. Atleast the pizza sauce should have been upto the crust. Everything is at centre only. It's the crust only, no cheese or sauce. Not same in other branches from other cities. Unacceptable behaviour.

Pizza Hut Latur near Chatrapati Shivaji Maharaj chowak. The place is nice and well maintained hygiene and the staff is friendly, quick service . We ordered both veg and nonveg pizza and they were nice in taste and overall a very good experience must visit place

Taste is not as expected. Service was also not upto the mark.. No customer focused attitude. Example: Table was not cleaned after serving other customers, we had to ask many times to get it cleaned. Local and bad ketchup provided.