Junior Kuppanna - Enathur, Kanchipuram — Restaurant in Tamil Nadu

Junior Kupanna has been a pioneer chain popularising the lesser known Kongu micro cuisine of Tamil Nadu. Their pricing might be premium but you cannot see them compromising on quality or taste.

On a recent drive back home from Chennai, I discovered an outlet on the Chennai Bangalore national highway just outside Kanchipuram. This physical space was once Thambi Vilas, an upcoming chain popularising Thanjavoor micro cuisine, I guess.

We seated ourselves and ordered their signature Parotas with one portion each of Kovai Chicken Curry & Kongu Chicken Gravy. For sides we picked the Chicken Pallipalayam too. We were told that Parota will take about 15-20 mins, yet we decided to wait. But after about 20 mins we were told that the morning batch of Parota didn’t turn out well so they are taking it off the menu for now. Disappointed, we settled for some Erode Egg Kal Dosa for me, Erode Kal Dosa for wifey and a Nice (meaning thin, colloquially) Ghee Dosa for my daughter, which took its sweet time to turn up.

When the food finally arrived, everything was on point, the flavours were balanced and went perfectly with both the kal Dosa and nice Dosa. Flavour wise between Kovai Chicken Curry & Kongu Chicken Gravy, the difference was mild. The Chicken Pallipalayam was probably the highlight, it was extremely well made and kept the Junior Kupanna signature intact. One inconvenience was me finding tiny chicken bones not just in Chicken Pallipalayam, but also in both the curries which made the dining experience very cumbersome, something that is not expected from a popular chain like Junior Kupanna, they definitely need to take care of this.

I did go for another Nice Dosa as we noticed some Parotas flying off to neighbouring tables so we requested a portion, which was not the best version the restaurant is known for but a decent version to devour our breakfast hunger.

Do stop here if you are craving for a non-vegetarian breakfast when driving from Chennai to Bangalore, but the service is extremely slow and they are heavily understaffed for breakfast, possibly it is a much better situation for lunch.

I did try to communicate my feedback to the person supposedly assuming the manager's responsibility, but he wasn't very open and kept justifying about getting a smaller crowd for breakfast so they don't want to increase their staff, and dish...

Worst Experience at Junior Kuppanna, Kanchipuram

I recently had the misfortune of dining at Junior Kuppanna in Kanchipuram, and it was an unmitigated disaster. The experience was marred by inadequate staffing, poor service, limited menu options, and excessive wait times.

Inadequate Staffing

Upon entering the restaurant, I noticed that there was only one staff member responsible for serving food, taking orders, and handling billing. This was a clear indication of poor management and a recipe for disaster. The lone staff member was overwhelmed, leading to a chaotic and slow service.

Unattended Billing Counter

To make matters worse, the billing counter was left unattended for extended periods. When I tried to pay, I had to wait for the staff member to finish serving other customers, take orders, and then attend to the billing. This further delayed our departure.

Limited Menu Options

When I tried to order, the staff member consistently told us that various menu items were "not available." This was frustrating, as we had to settle for limited options. It seemed like the restaurant was not adequately prepared to handle the number of customers.

Disappointing Starter: Peri Peri Paneer

I was excited to try the Peri Peri Paneer starter at [Restaurant Name], but unfortunately, it was a letdown. The dish was overcooked and burned to an extent that it was almost inedible. The paneer was tough and dry, and the peri peri seasoning was overpowered by the charred flavor.

Excessive Wait Time

The wait time for our bill was unacceptable - a staggering 19 minutes! This was the final nail in the coffin, making our experience even more frustrating. We were eager to leave, but the delay in receiving our bill held us back.

Conclusion

The lack of attention to customer service and inefficient management at Junior Kuppanna, Kanchipuram, made for a terrible dining experience. Until they address these issues, I would strongly advise others to avoid this branch. With so many other options available, it's not worth the risk of a...

I recently visited this restaurant with my family for lunch, and I must say, our experience was nothing short of disappointing. From the moment we walked in, it was clear that the service was going to be problematic. The waiters seemed disinterested and were downright rude throughout our meal.

To make matters worse, after making us wait for over 30 minutes, our waiter finally arrived at our table only to inform us that the fried rice we had ordered was no longer available. This was after I had to inquire about the delay myself. It's frustrating when a restaurant can't even manage their inventory properly.

We came to this restaurant with high expectations, hoping for a pleasant dining experience, but unfortunately, we left feeling incredibly let down. The lack of courtesy and the mishandling of our order left a sour taste in our mouths. I wouldn't recommend this place to anyone seeking good food and friendly service.

The pricing is premium and we do expect basic courtesy from the staffs but this branch lacks complete business etiquettes. No wonder JK is out of business from Bangalore. If the service continues like this, they may be out of restaurant business from all over.

Never visiting...