Had looked forward to this meal since lockdown, as had followed Olivers restaurants online during pandemic, did cookalongs, his brown soda bread is now a staple in our house. Booked for 5pm , 2 adults 2 children. Given choice of table and picked lovely one beside window with sofa chair. Ordered water for myself and wife, and ordered 2 Mocktails for children. Jug of water arrived with no ice, room temperature, waited 10mins for the children's drinks after being reassured they were on the way, they were only Shirley temples so nothing too outrageous. Chose the Christmas menu which looked fab, and as shown online we were really looking forward to it. Eldest child was having an adults mains and youngest decided on chicken goujons with mash, veg and gravy. Starters arrived Duck & Goats Cheese, both tasty, but carrots for goats cheese were dry, no glaze or dressing which was odd. Starters were cleared, and we then waited 35minutes for our main courses and children's food to arrive. We were assured twice that it was on the way, restaurant was busy but we had been the 1st table into restaurant at 5pm and ordered 2nd in the room. Main courses arrived. Child's main course chicken - for some reason they had little gnocchi but seemingly lots of pepper stew to use up as it filled the bowl under the chicken and tomato sauce tasted burnt unfortunately. Cod mains - really poor, salad leaves on side, no dressing on the leaves, lemon & aoili no where to be seen, fish cake under cod was nice, presentation was more pub grub than pictures on line that sold the dish to us before hand. Rib eye steak - should have ordered different mains, really poor steak, some sauce underneath and that was it, ordered it medium rare, cooked to that point but stone cold for some reason. Sides - parmesan fries - string chips in a bowl which had dried out and stuck together with a dusting of parmesan cheese on top poor. Sugar snaps with sesame seeds - over cooked, brown and just covered with seeds but no flavour Youngest goujons were ok, but mash potato was split and gravy cold. More water ordered for table once again room temperature no ice in glasses or in jug, unless the machine is broken why would you not serve ice with water? Desserts Chocolate Tart - nice but not the deep Chocolate flavour I was expecting, raspberry ice cream was delicious but presentation was poor vs. online pictures Apple crumble - very nice lovely flavours , simple presentation. Children's profiteroles - were lovely. Wanted to have a coffee and tea with dessert but felt we were being rushed out at that stage.

The restaurant was very busy as were leaving with a few larger parties but we had looked forward to this meal and the occasion for a long time and felt service, food and presentation does not match up to Olivers high standards on his media pages. So disappointed as had hoped this was the gem we had been expecting.